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Jack Phelan Dodge Chrysler Jeep Ram
Countryside, IL
1,867 Reviews
At our dealership, we take immense pride in our strong and dedicated sales staff, who bring years of expertise and a profound understanding of the automotive industry to meet and exceed your expectations. Our team is wholeheartedly committed to making every visit to our dealership a seamless and enjoyable experience. Whether you're just beginning your car search or are ready to drive off in your dream vehicle, we are here to assist you every step of the way. Feel free to explore our extensive inventory online, where you'll find a diverse selection of vehicles tailored to suit various lifestyles and preferences. From spacious family SUVs to fuel-efficient sedans and rugged trucks, we have something to match every need. You can easily request more information about any vehicle, schedule a no-pressure test drive, or explore financing options designed to make ownership simple and stress-free. We also offer a variety of specials and incentives to help you save even more on your next vehicle. For added convenience, our online tools allow you to value your trade-in or pre-qualify for financing from the comfort of your home. At our dealership, your satisfaction is our highest priority, and we look forward to exceeding your expectations with our exceptional service and expertise.
If you don’t immediately find the exact vehicle you’re looking for, don’t worry. We encourage you to visit our Chrysler, Dodge, Jeep, and Ram dealer in person. Contact Us for additional information on how to reach out to us via phone or email. We are dedicated to providing exceptional customer service and look forward to the opportunity to assist you in finding the vehicle that perfectly suits your needs. We can’t wait to serve you and help make your car-buying experience enjoyable and stress-free!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,867 reviews
April 03, 2019
Great Service Jose was fantastic!! He was dry friendly, attentive to our specific needs and honest. He made our process quick and worry free. I will definitely com Jose was fantastic!! He was dry friendly, attentive to our specific needs and honest. He made our process quick and worry free. I will definitely come back to Jose for future purchases. More
by Jam#1983
Employees Worked With
Jose Solorzano
April 02, 2019
Awesome sauce!!! Great dealership!😁 it was recommended to me by my cousin, I was really impressed with the way Pasquale "pesci" Di Diana. If you are looking for a gre Great dealership!😁 it was recommended to me by my cousin, I was really impressed with the way Pasquale "pesci" Di Diana. If you are looking for a great deal I also highly recommend it as well👍 More
by Damion Darden199
Employees Worked With
Pasquale A.Di Diana
April 02, 2019
Best experience with Pasquale!🏆 Awesome experience with Pasquale "Pesci"! He has worked with my family and friends for YEARS. If u want a straight forward no b.s. excellent customer Awesome experience with Pasquale "Pesci"! He has worked with my family and friends for YEARS. If u want a straight forward no b.s. excellent customer service guy ask for Pesci & ONLY Pesci. Very friendly without the hassle or b.s.He will NOT waste ur time or jerk u around. Rung the bell and shortly after drove off the lot. Great experience & a great guy. More
by HighwayGirl
Employees Worked With
Pasquale A.Di Diana
April 01, 2019
Awesome Good service Tino Guzman was really helpful he seems whit a lot of experience, made the process fast and simple, very friendly,loved the service I ful Good service Tino Guzman was really helpful he seems whit a lot of experience, made the process fast and simple, very friendly,loved the service I fully recommended it keep it up More
by Stefanie.S
Employees Worked With
Jorge Soria, Vince Vetrone, David Mohler, Tino Guzman
April 01, 2019
Great customer service The customer service was amazing Augustin Guzman was the gentleman that helped me pick my car, he was very friendly and all the questions or concerns The customer service was amazing Augustin Guzman was the gentleman that helped me pick my car, he was very friendly and all the questions or concerns that I had,he made answers to my questions simple and easy. More
by Elias
Employees Worked With
Jorge Soria, David Mohler, Tino Guzman
April 01, 2019
Positive car buying experience! Tino was very knowledgeable about the vehicles and pleasant to deal with. I would highly recommend any friends or family members to go to Phaelin of Tino was very knowledgeable about the vehicles and pleasant to deal with. I would highly recommend any friends or family members to go to Phaelin of they are in the market for a jeep. More
by Satisfied customer
Employees Worked With
David Mohler, Tino Guzman
March 28, 2019
Straight forward right to the point Jose was amazing to work with. He wants to be the best salesman in the universe. Bought a new Jeep Grand Cherokee. Ask to talk to jack but he wasn’t Jose was amazing to work with. He wants to be the best salesman in the universe. Bought a new Jeep Grand Cherokee. Ask to talk to jack but he wasn’t around I guess. More
by Damman
Employees Worked With
David Mohler, Jose Solorzano
March 28, 2019
Max Hohmeier Mark was a big help. He made it's easy for me buying my first car. I will definitely be recommending your dealership to others because of him. Give th Mark was a big help. He made it's easy for me buying my first car. I will definitely be recommending your dealership to others because of him. Give that man a raise. He deserves it. More
by Primaltugboat
Employees Worked With
Mark Holder
March 27, 2019
Zero Stars I have gone to this dealership a few times now.....so this review is not just based on one experience. All my experiences have been AWFUL. I definit I have gone to this dealership a few times now.....so this review is not just based on one experience. All my experiences have been AWFUL. I definitely will not be going back because I have given this dealership way too many chances. The wait time is long and they are extremely overpriced. I have been having an issue with my wheels and it has taken MONTHS to get a call back and a resolution. I went direct to Mopar to report this dealer and to handle myself. At Jack Phelan they will be so nice and promise you the world when you buy the car there.....but when you come back to get the car serviced be prepared to be ignored and overcharged. I recommend you walk around your car to make sure there is no damage before leaving.....even if there is they will say it was there before you go there. More
by NotGoingBack
March 27, 2019
Best experience ever Dealing with my mom and me is very hard. But they did an amazing job at making sure we where fully satisfied. I am so pleased with the service I was o Dealing with my mom and me is very hard. But they did an amazing job at making sure we where fully satisfied. I am so pleased with the service I was offered. Ryan was extremely helpful with me and def helped me with everything so much. More
by Ygarcia89
Employees Worked With
Jorge Soria, Ryan Castaneda
