Jack Phelan Dodge Chrysler Jeep Ram

Honesty and ethics should be first I was purchasing a new pacifica and my employer has an affiliated rewards program with Chrysler (they honor a specific discount). When I spoke with M I was purchasing a new pacifica and my employer has an affiliated rewards program with Chrysler (they honor a specific discount). When I spoke with Martin he took the rewards certificate and someone else came to get a copy of my employee ID because they were honoring the discount. After the sale was done I requested specifics regarding the discount I got because the information I got from the rewards program did not match the discount given by the dealer. When I questioned the difference Martin informed me they did not use the rewards certificate because I got a better deal without it. From the numbers it is clear the discount I got was not better . I think honesty, and ethics is not one of the dealers priorities, because this information was not what the employees of the dealer stated during contract signing I asked several times and the answer was always yes. Also I recommended someone to the dealer and they bought a car before I did. I did not even get a thank you for the recommendation from the dealer. More

The Best Dealership and Employees. I am 68 years old and in my lifetime I have bought a few cars and I have never come across a better Dealership and Employees starting from the time We I am 68 years old and in my lifetime I have bought a few cars and I have never come across a better Dealership and Employees starting from the time We walked in the door and even after We got home . More

Purchase of New Dodge Ram 1500 This is the 4th car we have purchased from this dealership. Svet is the reason we are back at this dealership. He is the best. This is the 4th car we have purchased from this dealership. Svet is the reason we are back at this dealership. He is the best. More

Great Dealership! This the second vehicle that I have purchased from this dealership. I also had my previous vehicle serviced there and intend to do the same with this This the second vehicle that I have purchased from this dealership. I also had my previous vehicle serviced there and intend to do the same with this one. The staff is knowledgeable, professional and is interested in great customer service. I also went back to the same salesman for this purchase, because he is the best! More

I am impressed! After considering several brands and dealers in the area, I approached this dealer via Internet. The response was immediate. Svet, the sales person, u After considering several brands and dealers in the area, I approached this dealer via Internet. The response was immediate. Svet, the sales person, understood my needs and unconventional requirements for me to consider a personal visit. He complied and gained my trust. Consequently, I visited the store and they accommodated all my requirements and met my financial objectives. Svet did a fantastic job and Mike Sykora, Mgr., fully supported the transaction and did everything possible to meet my requirements. On the final transaction (paperwork), I was confronted with a dealership/buyer mediation agreement through the BBB. This is not a legal requirement yet, I was basically "forced" to sign if I wanted the vehicle. Other dealerships make this optional. I was uncomfortable with this forceful approach. More

Made it easy Had a good experience with Sam Sheikh. Very easy going and informative. Turned anticipation for a stressful experience into a relaxed one. He made sur Had a good experience with Sam Sheikh. Very easy going and informative. Turned anticipation for a stressful experience into a relaxed one. He made sure we purchased a vehicle that was everything we wanted. Jorge Doris was helpful giving us multiple choices and recommendations. More

We got the best deal ever!!! After researching the different dealer warranty packages out there we found that Dodge had an Unlimited Lifetime Warranty! Then they had our interest After researching the different dealer warranty packages out there we found that Dodge had an Unlimited Lifetime Warranty! Then they had our interest. We were able to get a good deal and great service. Our salesman, Svet Valchev was really listed to what were looking for and showed us some different cars. Mike Sykora worked hard to get us the deal we needed. We even compared our option for financing and found that they were able to offer us the best rate. More

Fast easy service Probably the easiest car buying experience ever. No pressure no hasle. Very professional. Was able to work within budget and the car I wanted. Highly Probably the easiest car buying experience ever. No pressure no hasle. Very professional. Was able to work within budget and the car I wanted. Highly recommended. More