"Long distance purchase and trade"
- Jeep guy
I live in Boston and I found the Jeep I wanted online at Jack Phelan Dodge in Illinois. They took my trade in and delivered my new Jeep using a delivery service. They couldn't have done that without exceptional service and professionalism that is second to none.
"Pacifica Gone Wild"
- Matt S
I worked with Angelo most of the night after meeting Svet who had 3 other deals (dude is seriously popular). Angelo took me on a test drive of the Pacifica we were interested in. He also began running the numbers for us. He took care of the plate transfer and transfer of other items from our old Terrain into the new Pacifica.
Pacifica was washed. My only ding against the dealer and customer service was that we were promised a full tank of gas as part of the new car purchase, but we left with a half a tank; it was already 10:00pm at that time and I didn't feel like continuing to wait.
Other Employees Tagged:
Angelo (the new guy)
"Everyone was extremely easy to work with. Great company "
Every question I had was answered honest and to the fullest. Made the car buying experience pleaseant and enjoyable. Would recommend this dealership to anyone that is in need of a new car
"Very polite and professional "
Miro and his staff worked to make a great deal and the right van for me. Love the van and all the effort Miro put in to make the deal happen
"Best dealer experience"
Shopped for the model, color & options all over locally, found prices where high with few color options, then found Jack Phelan online,
they had just what I was looking for.
Called them, spoke with the manager Sebastian & right away we skiped the usual salesman hype right down to the real/final price for the vehicle,
Svet handled overnighting the paperwork, all went smooth.
This was the absolute best new car buying experience I've ever had.
"Don’t sweat call Svet!! "
This was my second vehicle purchase from Svet and I’ve referred another buyer to him as well. All three transactions were pleasurable, professional, and fast! Svet will do everything in his power to make sure you get the best deal on the market. He always answers his phone and is very helpful after the sale with any concerns or issues...he’s not just about pushing cars and people out of the doors!
It was a great experience I would recommend everyone to come friendly customer service works very hard to guarantee you a vehicle and great environment
I just purchased a jeep grand cherokee and couldn't of been happier with the how well the dealership handled my transaction from start to finish. I will continue to purchase all my vehicles from this dealership as they are a pleasure to work with.
"Great Customer Service"
This is my second time buying from this dealership and I have to say that I have always been pleased with the service they provide. They take their time to answer all of your questions and concerns. I will definitely be coming back and will recommend to my family and friends.
"Great customer service "
Svet is one of the nicest salesman I have ever dealt with. The other associate that I started out with is extremely nice as well( I forgot his name😔). They tried their best to work with me. Thank you!