"I love my new vehicle!!!"
Thay made it so easy for me, I signed my name a half a dozen times and gave them money and drove away in a new vehicle, I have to say it was a very pleasurable experience.
"Another great experience"
I came in to purchase a 2019 Cherokee and from start to finish I could not of had a better experience. I would highly recommend this dealership.
"Svet Valchev "
Svet is THE BEST sales consultant I have ever dealt with. If you want an honest, hardworking customer advocate look no further. Svet works for his customers period. I have never been happier buying a car.
He is also rated number 1 in the area and top 50 in the nation for customer satisfaction under Chrysler, Dodge, and Jeep. (its not hard to tell why). Jack Phelan overall was absolutely first class.
"Excellent sales person "
This is our 2nd vehicle leased/purchased from this dealership in past 2 yers
There’s no need to say anything else
Svet is a best salesman
"Great customer service "
I walked in not expecting to buy a car, just look around. Svet was extremely helpful and worked with me on what on wanted. I ended up leaving with a brand new Jeep Compass. I would recommend Svet and Jack Phelan because everyone involved in the process made me a satisfied customer. Thank you!
"Long distance purchase and trade"
- Jeep guy
I live in Boston and I found the Jeep I wanted online at Jack Phelan Dodge in Illinois. They took my trade in and delivered my new Jeep using a delivery service. They couldn't have done that without exceptional service and professionalism that is second to none.
"Pacifica Gone Wild"
- Matt S
I worked with Angelo most of the night after meeting Svet who had 3 other deals (dude is seriously popular). Angelo took me on a test drive of the Pacifica we were interested in. He also began running the numbers for us. He took care of the plate transfer and transfer of other items from our old Terrain into the new Pacifica.
Pacifica was washed. My only ding against the dealer and customer service was that we were promised a full tank of gas as part of the new car purchase, but we left with a half a tank; it was already 10:00pm at that time and I didn't feel like continuing to wait.
Other Employees Tagged:
Angelo (the new guy)
"Everyone was extremely easy to work with. Great company "
Every question I had was answered honest and to the fullest. Made the car buying experience pleaseant and enjoyable. Would recommend this dealership to anyone that is in need of a new car
"Very polite and professional "
Miro and his staff worked to make a great deal and the right van for me. Love the van and all the effort Miro put in to make the deal happen
"Best dealer experience"
Shopped for the model, color & options all over locally, found prices where high with few color options, then found Jack Phelan online,
they had just what I was looking for.
Called them, spoke with the manager Sebastian & right away we skiped the usual salesman hype right down to the real/final price for the vehicle,
Svet handled overnighting the paperwork, all went smooth.
This was the absolute best new car buying experience I've ever had.