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Jack Phelan Dodge Chrysler Jeep Ram
Countryside, IL
1,867 Reviews
At our dealership, we take immense pride in our strong and dedicated sales staff, who bring years of expertise and a profound understanding of the automotive industry to meet and exceed your expectations. Our team is wholeheartedly committed to making every visit to our dealership a seamless and enjoyable experience. Whether you're just beginning your car search or are ready to drive off in your dream vehicle, we are here to assist you every step of the way. Feel free to explore our extensive inventory online, where you'll find a diverse selection of vehicles tailored to suit various lifestyles and preferences. From spacious family SUVs to fuel-efficient sedans and rugged trucks, we have something to match every need. You can easily request more information about any vehicle, schedule a no-pressure test drive, or explore financing options designed to make ownership simple and stress-free. We also offer a variety of specials and incentives to help you save even more on your next vehicle. For added convenience, our online tools allow you to value your trade-in or pre-qualify for financing from the comfort of your home. At our dealership, your satisfaction is our highest priority, and we look forward to exceeding your expectations with our exceptional service and expertise.
If you don’t immediately find the exact vehicle you’re looking for, don’t worry. We encourage you to visit our Chrysler, Dodge, Jeep, and Ram dealer in person. Contact Us for additional information on how to reach out to us via phone or email. We are dedicated to providing exceptional customer service and look forward to the opportunity to assist you in finding the vehicle that perfectly suits your needs. We can’t wait to serve you and help make your car-buying experience enjoyable and stress-free!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,867 reviews
January 09, 2017
Horrible Service Had a noon appointment for an oil change (prepaid at time of vehicle purchase) and was told by service writer Sean that they were backed up for 1.5-2. Had a noon appointment for an oil change (prepaid at time of vehicle purchase) and was told by service writer Sean that they were backed up for 1.5-2.0 hours due to taking people without appointments first. V disappointed and slightly frustrated to say the least. More
by Cstefa1
Employees Worked With
Told the service manager was not on site so I couldn't give him feedback. , Sean Matthuis
December 12, 2016
Great sales Nice friendly service. Easy to deal with and I was in and out. Not many dealerships out there can say that. I would highly recommend this dealership t Nice friendly service. Easy to deal with and I was in and out. Not many dealerships out there can say that. I would highly recommend this dealership to anyone. More
by Mistro
Employees Worked With
Sammy Ortiz
November 16, 2016
Top notch service What a great experience. I walked in with a less than perfect trade in and a great deal of fear and walked out with the exact car I wanted. My dealer What a great experience. I walked in with a less than perfect trade in and a great deal of fear and walked out with the exact car I wanted. My dealer Svet put everything on the table right up front, vowed to take care of me and swore he would do what he could to get me the car I wanted and he did. Between he and the sales manager Mike, these guys bent over backwards to help me out and now, they have a client and reference machine for life! Great job to all especially to Svet who made me feel so comfortable and reassured and never lost confidence. More
by TJB
October 18, 2016
Best Experience Ever My experience here at Jack Phelan was AMAZING. Such great energy and excellent customer service. Svet & Mike took such GREAT care of me. They worke My experience here at Jack Phelan was AMAZING. Such great energy and excellent customer service. Svet & Mike took such GREAT care of me. They worked tirelessly with different banks to get me approved for my vehicle. I would recommend EVERYONE to come let them service you More
by Sjaudon84
September 03, 2016
Customer service Fantastic people who care and respond to my needs and solve the issue with my new vehicle Mike ,Svet,and Mike from the business office were very resp Fantastic people who care and respond to my needs and solve the issue with my new vehicle Mike ,Svet,and Mike from the business office were very respectful concerned and communicative More
by Jcoachjoe@aol.com
August 24, 2016
Great The service writer Brian was absolutely one of the best very honest,helpful and showed concern of my issue we need more people like him in this world! The service writer Brian was absolutely one of the best very honest,helpful and showed concern of my issue we need more people like him in this world! Thanks Brian much appreciated. More
by My girls 2
Employees Worked With
Brian Paluch
August 20, 2016
Sale staff and all other employees very professional I have purchased a 2015 dodge caravan last year and my sales Ruben Mendoza was a pleasure to work with and that's why I came back to him to purchase a I have purchased a 2015 dodge caravan last year and my sales Ruben Mendoza was a pleasure to work with and that's why I came back to him to purchase another vehicle from him great job Jack Phelan Dodge!👍 More
by My girls 2
Employees Worked With
Ruben Mendoza
May 30, 2016
Complete Satisfaction If you are looking for a professional Svet is your finding! Svet intently listens to all of the needs and wants in the search of finding the perfect f If you are looking for a professional Svet is your finding! Svet intently listens to all of the needs and wants in the search of finding the perfect fit. Extremely knowledgeable. His demonstration of patience and compassion should be an example of what all sales consultants should portray. More
by sextona4
November 14, 2015
New Minivan My wife and I needed to upgrade from our small sized SUV to something with more space because of our new baby. The Dodge Grand Caravan was the vehicl My wife and I needed to upgrade from our small sized SUV to something with more space because of our new baby. The Dodge Grand Caravan was the vehicle for us. Our salesman, Svet, was incredibly helpful with identifying all the features of the new minivan that would fit a growing family. Svet was also very personable and honest about the buying process. He made my wife and I feel cared for during the entire process. More
by owls
Employees Worked With
October 20, 2015
excellent buying experince Ruben was very helpful and esy to tlk to and deal with. The sale tem worked with me and I was able to get the truck I wanted at my affordable price. A Ruben was very helpful and esy to tlk to and deal with. The sale tem worked with me and I was able to get the truck I wanted at my affordable price. All around excellent purchase experience. Would recommend to my friends. Dealer under major construction but Ruben will go out of their way to make your experience as pleasant as possible. A no hasle, no pressure sale. Ruben is awesome. Sales manager (sorry forgot his name already) did an awesome job without any hasle or pressure. Love my truck and liked the buying experience. Class act More
by ortizr1
Employees Worked With
Ruben Mendoza
