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Jack Schmitt Chevrolet of Wood River

Wood River, IL

Overview
Employees
Reviews
Vehicles
3.1
23 Reviews
Jack Schmitt Chevrolet Of Wood River is your local source for all things Chevrolet. There are many Chevrolet dealers in the greater St. Louis, Missouri metro area, so we're grateful for the opportunity to earn your vehicle purchasing business. For several decades we've provided Wood River, Alton, Granite City, Edwardsville, and Collinsville with premium care for all of their Chevrolet service department and sales needs. Whether you're looking for a Chevy SUV, such as the Equinox or all-new Blazer, a sedan, such as the Malibu or Impala, or pick-up truck, like Chevy Silverado and Colorado, we have hundreds of vehicles to choose from, with new vehicles arriving daily. Be sure to check out our specials on new Chevrolet inventory, as well as our our huge selection of used vehicle specials. Need assistance financing your new vehicle? That's no problem at all. We offer guaranteed financing, meaning nobody trying to borrow money for a new vehicle is turned away! We also offer tools to estimate your credit score, approximate the value of your trade-in, and shop by payment, so you can go into the process of buying armed with all the right information to make a smart decision. The next time you, your friends, and/or your family need a new vehicle, Jack Schmitt will be here to help. We pride ourselves on the high quality, no hassle, customer service we provide each and every one of our new Chevrolet customers. Contact us at (833) 228-2725 or by clicking on the contact forms found at the top of each page on our site. You can reach our service department at (833) 228-2725, or schedule service online.
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1870 E Edwardsville Rd

Wood River, IL

62095

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Showing 23 reviews

February 10, 2026

Falsely advertised third row seating. Even had convos about the third row before buying and then I get home and go to flip it up and no seats. Only cargo. Took the car back the next morni More

by corrie.miller82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stormie and Mike
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December 16, 2025

I would give this dealership zero stars if it was possible. All this place has done is lie to me about every part of this sale. They have now been reported at the state and federal level for trying t More

by Jeremywoodrich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Julion
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Jan 19, 2026 -

Jack Schmitt Chevrolet of Wood River responded

Jeremy, we take concerns like this seriously and are disappointed to hear about your experience. What you’ve described does not reflect our standards for transparency or communication. We want the opportunity to review the details of your transaction, including the handling of tax, title, and license funds, and address any misunderstandings directly. These matters are handled according to state regulations, and resolving them accurately requires reviewing the specific paperwork involved. Please contact our management team directly at the dealership so we can look into this and work toward a resolution. You can reach us at (618) 259-4900, or stop by Jack Schmitt Chevrolet of Wood River and ask for a manager. We’re willing to have the conversation and clarify what happened.

July 17, 2025

Can I give 1/2 star? ? BUYERS REMORSE!! Just had my car returned to me from their service department (after being there for almost 1 month!) and I cannot make a right tur More

by paula.spurr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley, Amber
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Jan 19, 2026 -

Jack Schmitt Chevrolet of Wood River responded

We’re sorry to hear about your frustration and understand how concerning it is to experience an issue like this after a service visit, especially following an extended repair timeline. Vehicle concerns are addressed based on inspection findings and service documentation, not on a customer’s demeanor, and we want to be clear that we take safety-related complaints seriously. The best way to move this forward is to review the vehicle and the work performed so the situation can be properly evaluated and clarified. We encourage you to contact our service management team directly at (618) 259-4900 or visit Jack Schmitt Chevrolet of Wood River so we can discuss next steps and determine whether further inspection is needed. We’re open to reviewing the situation and working through it in a productive way.

February 10, 2025

Thanks Chris L. Great salesman. Terry thanks for getting our deal done. Chris & Terry are Great!!! I recommend Jack Schmitt of Wood River More

by jjmechanical62002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Louth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2026 -

Jack Schmitt Chevrolet of Wood River responded

Thank you for the great feedback. We’re glad Terry was able to get everything wrapped up smoothly, and we appreciate you recognizing both Terry and Chris for their efforts. Thanks for the recommendation and for choosing Jack Schmitt Chevrolet of Wood River. We appreciate your business and look forward to helping you again.

August 28, 2024

We had a very good experience at Jack Schmitt Chevy. Our salesperson was Chris Louth, who was great to work with. More

by Kevin R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Louth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024

Was a very nice experience helpful not to much at all and definently would recommend anyone to be here More

by Daltpiening
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Schultz
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February 05, 2024

Buying a new truck from Jack Schmitt of Wood River was a fantastic experience. Pricing was better than three other dealerships I visited. They got me a better rate than my bank and had me in and out in arou More

by 03bindrevels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Louth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 18, 2023

Marcy yarbrough was my sales person, and she was awesome. Everyone was awesome. Love yous. More

by Jenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcy yarbrough
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June 15, 2023

The car salesman was very friendly. He answered all of my questions promptly and confidently. The finance aspect of my visit was also very pleasant. More

by Wilsonloreal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Killion
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May 10, 2023

Salesman was ok. However I didn’t realize till after the deal was done that truck didn’t have cruise control. They told me I could pay $700 to have it installed. I p More

by Dhartman7667
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike
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