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Jack Schmitt Ford

Collinsville, IL

4.6
555 Reviews

1820 Vandalia St

Collinsville, IL

62234

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Showing 555 reviews

August 20, 2014

Purchased F250 I had been shopping for a truck for over 2 weeks and we found this dealership, I was in the area and decided to stop by and look at what they had, to More

by tinamcripps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Harkins
Nov 03, 2014 -

Jack Schmitt Ford responded

Tina, Thanks for stopping by! We're glad to hear that you found the truck you were looking for. We're glad to hear that you had a positive experience, and we appreciate when our customers take the time to give feedback. We're happy that Damon was able to show you the features and you didn't feel pressured. We hope that you love your new F250, and if you have any questions please feel free to contact us, we would be happy to answer any questions! Thanks again, The Jack Schmitt Ford Lincoln Team

August 19, 2014

Lucky charm I bought my first car here 12 years ago and had the best experience so.... I went back and it was everything I expected but better Drew was our salesm More

by Mistyraich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew, Drew Frueh
Nov 03, 2014 -

Jack Schmitt Ford responded

We're glad to hear you had another great experience Misty! The buying experience can sometimes be stressful, but we're happy that Drew was able to take the pressure off. We hope that everything is going smoothly with your purchase and would be glad to answer any questions you might have. Thanks again and we're glad we can be your "lucky charm" :)

August 05, 2014

Refreshing to see focus being on the customer! I recently bought a '14 Focus ST and had a great experience dealing with Clint Haynes. He understood the car inside and out and answered every questi More

by candl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Haynes, Ben Firnkes
Nov 03, 2014 -

Jack Schmitt Ford responded

Thank you for the positive review! We're glad to hear that you had a positive buying experience. We take pride in our salesmen knowing about the products that they sell. Clint is a valuable member of the team, and were happy to hear that he was pleasant and courteous. As a dealership, transparency is important during the buying experience. Thanks again, if you have any further questions, please do not hesitate to contact us!

August 04, 2014

Purchase of Ford Escape Emily Evano assisted us in the purchase of our Ford Escape. She was very helpful and knew a lot about the vehicles we were interested in. We enjoyed More

by EBWashburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Evano, Jaime Stack
Nov 03, 2014 -

Jack Schmitt Ford responded

Mr. Washburn, Thank you for writing a positive review about us! We are glad to hear that Emily and Jaime were helpful to you during your shopping experience. Also, we are glad to hear that your time was productive and pleasant. Congratulations on your new Escape! Let us know if you need anything in the future. Thank you again!

July 29, 2014

product specialist Justin was very nice and honest with me and professional i would highly recommend him he acted like he had known me for a long time More

by racefanknight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Elmore
Nov 03, 2014 -

Jack Schmitt Ford responded

Thank you for taking the time to write a positive review! We are so glad to hear that Justin was professional and honest. We value transparency in the car business, so we are glad to hear that Justin was able to provide you with that experience! Thank you again for your purchase and please contact us if you need anything in the future!

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