Jackie Cooper BMW

Online out of town purchase Recently purchased used BMW X5 online since I live 2 hrs away. Christian Fowler was my salesmen. Almost entire transaction was completed via text a Recently purchased used BMW X5 online since I live 2 hrs away. Christian Fowler was my salesmen. Almost entire transaction was completed via text and emails with just a few short phone calls. Christian was quick to respond to all questions and if he didn’t know the answer he promptly found out. At the dealership I was greated immediately and everyone was very friendly. Vehicle was as described, only issue here was that vehicle came without floor mats. I would have thought a authorized BMW dealer would have offered something. Overall I would purchase a vehicle here again. More

I wish I didn’t even have to put one star This place is TERRIBLE. After having to sign paperwork THREE DIFFERENT TIMES because they couldn’t get the paperwork to the bank, we had to put the ca This place is TERRIBLE. After having to sign paperwork THREE DIFFERENT TIMES because they couldn’t get the paperwork to the bank, we had to put the car in the shop and according to the mechanic, the dealership had to have fixed the car just enough to get it off their lot. Talk about SHADY! Never will I buy a car from here again. More

Jeep purchase Vehicle could’ve been detailed better. Headliner had something on it and there was some sticky residue on the trim. The transaction took too long as w Vehicle could’ve been detailed better. Headliner had something on it and there was some sticky residue on the trim. The transaction took too long as we had most everything worked out prior to our arrival. More

Unorganized, Unprofessional & Poor Communication After driving over two hours to pick up my car, I received a call telling me it wasn’t ready. They offered to deliver it to me instead. When my car ar After driving over two hours to pick up my car, I received a call telling me it wasn’t ready. They offered to deliver it to me instead. When my car arrived, not on a trailer which wasted miles on my car, two guys and a baby in the back seat with there to greet me. My car was dirty with an empty tank. Not the best way/experience to have when purchasing your first BMW. More

Jeep purchase Joe and Anthony made the process easy and enjoyable, the dealership was warm and inviting and I would recommend them to any of my friends or family. Joe and Anthony made the process easy and enjoyable, the dealership was warm and inviting and I would recommend them to any of my friends or family. More

Amazing dealership It had the nicest used car showroom (indoor) I've ever been too. The staff was very courteous, and professional. They went out of their way to make It had the nicest used car showroom (indoor) I've ever been too. The staff was very courteous, and professional. They went out of their way to make sure I got the best deal on the exact vehicle I was looking for. I couldn't be happier with the entire experience. More

New BMW From the beginning everyone was very friendly. Everyone offer help, or was I being help, finance was good at explainning things and Laura was very go From the beginning everyone was very friendly. Everyone offer help, or was I being help, finance was good at explainning things and Laura was very good showing me how every thing work in the car. More

By far the best experience I have always dreaded walking into a dealership to buy a new car. But, my interaction with the Sales agent and everyone at the dealership changed my o I have always dreaded walking into a dealership to buy a new car. But, my interaction with the Sales agent and everyone at the dealership changed my opinion. It was such a smooth process. The prices was agreed upon before I got there and the everything went smooth after that no pressure no going back and forth. More

Jeannie is a great sales person to work with . From beginning to end. She sent us videos and pictures of the cars we were looking at . From beginning to end. She sent us videos and pictures of the cars we were looking at More

Liked 2017 X3 so much we bought a 2019 as well We have been acquiring new 3 or 5 series sedans from Jackie Cooper since the early 90s. A couple of years ago, we traded a 2010 5 series and purchase We have been acquiring new 3 or 5 series sedans from Jackie Cooper since the early 90s. A couple of years ago, we traded a 2010 5 series and purchased a 2017 X3. The heads up display, lane departure warning system, better vision (higher above the road), and other features made it the safest vehicle we have owned. The 3X is so much easier to get in and out of than are sedans, or larger SUVs, e.g.,the X5. We are so pleased and impressed with the 2017 X3 that we decided we need two X3s, one for her and one for me. The 2019 X3 is even more convenient than the 2017. The heated steering has been improved, high beams can be set for auto dimming, one touch rather than two can turn off the car when exiting the vehicle, cruise control panel is improve,and much more. The x5 has safety feature improvements as well. Principal among these are distance interval controls and better placement of blind spot warning indicator. I Buying a car is never easy, but the team (and it really was a team) that we worked with this time helped make the experience comfortable and efficient. They were patient, thorough, listened well and were responsive as they worked with us and as they coordinated among themselves on our behalf. More