
Jackie Cooper BMW
Edmond, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Good people... Sean did a great job showing me the vehicle and getting me a good deal. Here's very knowledgeable of the cars and let me take as long as I needed on t Sean did a great job showing me the vehicle and getting me a good deal. Here's very knowledgeable of the cars and let me take as long as I needed on the test drive. He's very accessable, and was always there if I had a question. Overall very good experience! Would recommend! More
Purchased vehicle Smooth easy process of purchasing the vehicle and knowledgeable staff that made sure I knew how to use my new(to me) vehicle. Would recommend doing bu Smooth easy process of purchasing the vehicle and knowledgeable staff that made sure I knew how to use my new(to me) vehicle. Would recommend doing business with Jackie Cooper More
BMW M235XI purchase Came in at 6 in the evening took about 2 hours to complete sale. 2nd vehicle purchased from Jackie Cooper. Very friendly. Highly recommended. Very pro Came in at 6 in the evening took about 2 hours to complete sale. 2nd vehicle purchased from Jackie Cooper. Very friendly. Highly recommended. Very professional. More
worst customer service ever! I traveled over 1000 miles to purchase a used BMW and they expected me to purchase the car without seeing or driving it they told me it was on a lift I traveled over 1000 miles to purchase a used BMW and they expected me to purchase the car without seeing or driving it they told me it was on a lift for an airbag recall, they promised me a loaner car until it was repaired and because I refused to purchase without seeing or driving they reniged on the loaner. The disrespectful manager Chris was a total jerk with no customer service skills told me to call an uber. More
I am a fool I have bought 5 cars from Jackie Cooper since 2000, four of them being 7-series. I stopped buying BMW's due to service problems with the Edmond facil I have bought 5 cars from Jackie Cooper since 2000, four of them being 7-series. I stopped buying BMW's due to service problems with the Edmond facility. I recently bought a 7-series from J-C and in the 10 weeks that have passed since its purchase, the car has been at J-C's more than I have had it. I was recently returned to me and still is not fixed. I am a fool for giving this dealership another chance to fix its problems. I have spoken to everyone in authority at this dealership I can find and yet the result has been the same. Shame on Jackie Cooper for its performance. Shame on me for continuing to give it 'second' chances. More
shop for BMW service Cooper quoted $1165.00 to replace 6 plugs and an ignition coil!! I checked with BMW dealers in Tulsa, Dallas and Wichita and they all quoted around $ Cooper quoted $1165.00 to replace 6 plugs and an ignition coil!! I checked with BMW dealers in Tulsa, Dallas and Wichita and they all quoted around $500!!. I called the service writer back and told them I was going to talk with the service manager about this bid, they said "no need to get them involved. If I change it $500 will that work for you?" If you have to have work done here, it would be wise to get another bid. More
Took care of me I had an issue arise while having my vehicle serviced recently at Cooper BMW. It took a while but in the end I was taken care of in a manner I have co I had an issue arise while having my vehicle serviced recently at Cooper BMW. It took a while but in the end I was taken care of in a manner I have come to expect from them. They took care of all my issues and went above and beyond to make sure I was happy in the end. I'm happy there is a place that still cares about customer service. More
New car Trade in my mini for a new oneneeded four doors for car seats had great attention and service just like always Becky and all her staff is very helpfu Trade in my mini for a new oneneeded four doors for car seats had great attention and service just like always Becky and all her staff is very helpful More
Great service The review was seamless. From the moment I drove into the bay until I drove out with loaner I felt very appreciated. The gentleman who directs you an The review was seamless. From the moment I drove into the bay until I drove out with loaner I felt very appreciated. The gentleman who directs you and guides you the service area is great! He was pleasant, personable, and seemed to really enjoy his job. The best part was that the whole process took less than 15 minuets and I was on my way. This will be my go to service center! More
Poor service and dishonest dealership. I strongly suggest to get your used car inspected by a mechanic before purchase. Also , compare prices with other dealerships and online before making I strongly suggest to get your used car inspected by a mechanic before purchase. Also , compare prices with other dealerships and online before making an offer. Ask details before buying their extended warranty. They won't reimburse incase you sell the car withinh a year and without ever reaching the miles where extended warranty starts to cover. More