Jackie Cooper BMW

Very helpful and professional Third car I have bought from Patti. She is informed, kind, patient. I can recommend the dealership and Patti without reservation. High marks on all as Third car I have bought from Patti. She is informed, kind, patient. I can recommend the dealership and Patti without reservation. High marks on all aspects. More

Great buying experience I worked with Cory Lowe in the Internet Sales dept. He was very communicative, helpful, and the perfect amount of assertive without being pushy or ove I worked with Cory Lowe in the Internet Sales dept. He was very communicative, helpful, and the perfect amount of assertive without being pushy or overbearing. We purchased from out of town (4hrs away), and no question was too small. Cooper's fair pricing made for a smooth negotiation and sale. We bought a 2018 X5 xDrive35i and got a great deal on a service demo w/ ~4500 miles on it. In-house 0.9% financing was a no-brainer, and our finance consultant explained the maintenance & warranty options in a very helpful way without overselling anything. The GM, Richard, even took time to chat with us while we waited for the paperwork. Such a great staff and buying experience. We'll definitely be back. More

Simple, fast, no BS LOVE my mini Great no nonsense dealership. Easy experience, walked right in drove the car. Given space to decide. No pressure, no haggling. Carly was professional Great no nonsense dealership. Easy experience, walked right in drove the car. Given space to decide. No pressure, no haggling. Carly was professional and polite. More

They were great at getting everything done fast, Carli was a Carli was a great sales rep and it was handled in a very professional way Thank you It was very nice and we appreciate your dedication on working wi Carli was a great sales rep and it was handled in a very professional way Thank you It was very nice and we appreciate your dedication on working with us More

Saleswoman Tia is very sincere and helpful. No pressure from her for buying a car. Also financing department is very helpful. We will see tonight when I pick up my c is very sincere and helpful. No pressure from her for buying a car. Also financing department is very helpful. We will see tonight when I pick up my car from detailing department. Tia, keep up your great work. More

Good people... Sean did a great job showing me the vehicle and getting me a good deal. Here's very knowledgeable of the cars and let me take as long as I needed on t Sean did a great job showing me the vehicle and getting me a good deal. Here's very knowledgeable of the cars and let me take as long as I needed on the test drive. He's very accessable, and was always there if I had a question. Overall very good experience! Would recommend! More

Purchased vehicle Smooth easy process of purchasing the vehicle and knowledgeable staff that made sure I knew how to use my new(to me) vehicle. Would recommend doing bu Smooth easy process of purchasing the vehicle and knowledgeable staff that made sure I knew how to use my new(to me) vehicle. Would recommend doing business with Jackie Cooper More

BMW M235XI purchase Came in at 6 in the evening took about 2 hours to complete sale. 2nd vehicle purchased from Jackie Cooper. Very friendly. Highly recommended. Very pro Came in at 6 in the evening took about 2 hours to complete sale. 2nd vehicle purchased from Jackie Cooper. Very friendly. Highly recommended. Very professional. More

worst customer service ever! I traveled over 1000 miles to purchase a used BMW and they expected me to purchase the car without seeing or driving it they told me it was on a lift I traveled over 1000 miles to purchase a used BMW and they expected me to purchase the car without seeing or driving it they told me it was on a lift for an airbag recall, they promised me a loaner car until it was repaired and because I refused to purchase without seeing or driving they reniged on the loaner. The disrespectful manager Chris was a total jerk with no customer service skills told me to call an uber. More

I am a fool I have bought 5 cars from Jackie Cooper since 2000, four of them being 7-series. I stopped buying BMW's due to service problems with the Edmond facil I have bought 5 cars from Jackie Cooper since 2000, four of them being 7-series. I stopped buying BMW's due to service problems with the Edmond facility. I recently bought a 7-series from J-C and in the 10 weeks that have passed since its purchase, the car has been at J-C's more than I have had it. I was recently returned to me and still is not fixed. I am a fool for giving this dealership another chance to fix its problems. I have spoken to everyone in authority at this dealership I can find and yet the result has been the same. Shame on Jackie Cooper for its performance. Shame on me for continuing to give it 'second' chances. More