Jackie Cooper BMW

My new BMW was defective and caught fire with me in it My new convertible had a known fuel pump issue. The dealership told me they had to replace it. When I went to pick it up they said they just didn't re My new convertible had a known fuel pump issue. The dealership told me they had to replace it. When I went to pick it up they said they just didn't replace the pump cleared the error code.Their service records show they did find a leak in the fuel pump. A few weeks later the car malfunctioned and caught fire on a bridge with me in it. I seen flames and when I opened the door to escape it caused a flash fire 8 feet high. I had no choice but to run through the fire into on coming traffic. I almost got hit by an 18 wheeler who barley missed me. He was the one who stopped and called 911. I got out of and was burned when I jumped through the fire. I was on a narrow bridge seconds after I egress my burning car it exploded for the first time. I almost died and I was traumatized. The fire marshal was on the scene. He did an investigation and determined it to be a product malfunction. BMW North America sent 2 engineers from Germany to inspect the car. My insurance company was supposed to pay for a destructive breakdown of the car to find the cause and origin of the fire. That never happened however, I put the remains of my car in storage and retained the salvage title. I never wanted to sue BMW or have a legal issue with them. Ever since I was a little girl it was my dream to own a convertible BMW. This was my second.. It was under warranty and malfunctioned. I have done all I can to ask them to replace it. I had a friend who was an attorney and he filed something for me to retain my rights under the statue of limitations. He has since passed away. My options are to sue them?? Why ?? Please Jackie Cooper BMW please take the salvage, I will give it to you, please find out what happened and correct it on your end. You find out you keep the information private and use it so no one will get hurt. Please replace my car. I don't want anything else or to hold you liable or anything else from you concerning this.I dont want money for injuries or any money just please replace my car with one that works. I have bought over 12 vehicles from Joe and Jackie Cooper in Oklahoma. My husband and I are disabled vets of the USAF and retired from Tinker AFB, Oklahoma City. If you wont help .l do not intend to sue you. I have called and come by so many times.....Please contact me More

Great Buying Experience! It was great to work with Patty Bradley. Her no pressure approach, diligent follow up to everything made it a great experience. Had to order car and i It was great to work with Patty Bradley. Her no pressure approach, diligent follow up to everything made it a great experience. Had to order car and it arrived faster than expected! More

Amazing Kristen burns was my sales rep!! She was so friendly and did everything she possible could to get us in a vehicle!!! She wasn't worried about make mon Kristen burns was my sales rep!! She was so friendly and did everything she possible could to get us in a vehicle!!! She wasn't worried about make money she carried about my wants and needs!!!! I would recommend cooper bmw to anyone I see!!!! Absolutely amazing couldn't be any happier!!! Thanks Kristen More

Best Car Buying Experience I have purchased many vehicles from different dealerships in the OKC area but this has been by far the easiest and most straight-forward process I've I have purchased many vehicles from different dealerships in the OKC area but this has been by far the easiest and most straight-forward process I've experienced. Traci Sellers made the lease (my first lease) of my 335i a quick and painless experience. I had lots of questions which were professionally answered. Her knowledge of the cars and process made my life easier! I will most definitely be back at the end of my lease to repeat the process! More

Excellent customer service Thank you to Jason Sillaway at Cooper BMW for making the purchase of my new 428 the best experience I've had. I recommend everyone at this dealership Thank you to Jason Sillaway at Cooper BMW for making the purchase of my new 428 the best experience I've had. I recommend everyone at this dealership for anyone looking for a new BMW. I will definitely be back again to buy my next BMW here. More

Jason Sillaway is the Best!! I had the best car buying experience in my life. Jason Sillaway was my salesperson and his no pressure selling made it easy for me to 1. decide on whi I had the best car buying experience in my life. Jason Sillaway was my salesperson and his no pressure selling made it easy for me to 1. decide on which vehicle I wanted to purchase and 2. know that as long as Jason Sillaway is at Jackie Cooper BMW, I will not purchase another vehicle from anyplace else. The Cooper Auto Group should have Jason Sillaway train all sales people to be like him!! More

Easiest & best experience buying a car ever. Bought our 3 series from Traci Sellers and it was the easiest and most painless experience I've ever had when purchasing a car! Thanks to Traci & J Bought our 3 series from Traci Sellers and it was the easiest and most painless experience I've ever had when purchasing a car! Thanks to Traci & Jackie Cooper! More

Traci is the best! I picked up my new Mini Counrtyman yesterday, and I doubt I will ever get a car at any other dealership!! Traci Sellers is the absolute best sales per I picked up my new Mini Counrtyman yesterday, and I doubt I will ever get a car at any other dealership!! Traci Sellers is the absolute best sales person I have ever met! This is the second Mini I have gotten thru her!! She is my "Mini Girl"! She makes everything so easy and exciting!!!! I recommend her to everyone I know!!!! Mary Caballero More

Best car buying experience ever!!! Traci Sellers was unbelievable! She found the perfect car and took care of everything...no work on my end!! Her smile is contagious!!! This was the Traci Sellers was unbelievable! She found the perfect car and took care of everything...no work on my end!! Her smile is contagious!!! This was the 2nd BMW i have bought from Traci and it will not be my last!!! Grant D. Did a fabulous job going over all features of the vehicle. The 2 of them are quite a pair! I will recommend Jackie Cooper to everyone I know! More

great saleseman, great service worked with michael head at cooper bmw in edmond buying my wife a new z4 convertible for xmas. He was great! Took the time to show me all the features worked with michael head at cooper bmw in edmond buying my wife a new z4 convertible for xmas. He was great! Took the time to show me all the features of the car, gave me options even put a bow on it and made sure it was delivered on xmas eve. Would HIGHLY recommend him and the dealership. pricing was up front and no surprises. More