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Jackie Cooper INFINITI

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.8
759 Reviews
The only INFINITI Dealer in Tulsa OK Strives To Be The Best! Since 1991, Jackie Cooper Imports has served Tulsa, OK drivers and helped make their high-end vehicle dreams a reality. Jackie Cooper INFINITI® became a proud part of that legacy in 1998 and continues to provide each customer with a top-notch car buying experience from beginning to end. It is our goal to create lifelong relationships with each and every one of our customers, as well as show our ever-lasting commitment to our community. As a family-owned dealership paired with tenured team members and a reputation for doing things the honest and fair way, we hope you’ll give us the privilege to earn your business, too.
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8825 S Memorial Dr

Tulsa, OK

74133

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Showing 759 reviews

December 16, 2024

An overall pleasant experience. John was easy to deal with, as was the finance department. I received a fair trade offer, and best of all did not spend a whole day. More

by BRAD.S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Taner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Jackie Cooper INFINITI responded

BRAD.S, Thank you for the five-star rating and kind feedback! We're so glad to hear that you had a positive experience with John and our finance department. Please let us know if you have any further questions or concerns. We hope to see you again soon! Sincerely, Alex Kach, General Sales Manager

December 15, 2024

No hassle. In and out. Treat you like family. Would highly recommend to anyone looking for an Infiniti More

by hrectordo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Jackie Cooper INFINITI responded

hrectordo, Thank you for your wonderful feedback! We're thrilled to hear that your experience was hassle-free and that you felt treated like family. Providing excellent service with a personal touch is always our goal, and we're glad to know we succeeded. We truly appreciate your recommendation and look forward to serving you again! Sincerely, Alex Kach, General Sales Manager

December 15, 2024

I was treated with courtesy and respect and had so much fun (believe it or not) for the first time ever, without the buyers remorse! They MADE sure they found the car I wanted. Margus was the utmost profes More

by tjross40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margus Niiholm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Kach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stogsdill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Brock, Grant Geer
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Dec 16, 2024 -

Jackie Cooper INFINITI responded

tjross40, Thank you so much for your fantastic review! We're thrilled to hear that your car-buying experience was enjoyable and stress-free. Margus and the team are dedicated to ensuring our customers get exactly what they want, and we're so glad you found your dream car. We appreciate your kind words and look forward to serving you again! Sincerely, Alex Kach, General Sales Manager

December 15, 2024

Everyone involved in our experience from our salesman Taylor to Blayne and Grant in the management office were fantastic! They were very personable, kind and helpful, and were all knowledgeable about th More

by smallkelley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Stogsdill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Geer, Blayne Hetro
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Dec 16, 2024 -

Jackie Cooper INFINITI responded

smallkelley, Thank you for your fantastic review! We're so glad to hear that Taylor, Blayne, and Grant provided you with a personable and pressure-free experience. We believe in making the car-buying process as informative and enjoyable as possible, and it's wonderful to know they made a positive impact. We appreciate your feedback! Sincerely, Alex Kach, General Sales Manager

December 14, 2024

I dealt with Blayne and Hunter. Fair deal negotiations. Both were professional and pleasant. Highly recommend. More

by salibawissam
Recommend Dealer
Yes
Employees Worked With
Hunter Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Jackie Cooper INFINITI responded

salibawissam, Thank you for your wonderful feedback! We're thrilled to hear that Blayne and Hunter provided you with a professional and pleasant experience. We strive for transparency and fairness in all our negotiations, and it's great to know that you had such a positive experience. We appreciate your recommendation! Sincerely, Alex Kach, General Sales Manager

December 14, 2024

I have not had the opportunity to visit their location yet, but I purchased my new car after communicating with them over the phone. 😀☝️ More

by Fir Davs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
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Dec 16, 2024 -

Jackie Cooper INFINITI responded

Fir Davs, Thank you for your review! We're glad to hear that your car-buying experience was smooth and enjoyable, even over the phone. At our dealership, we strive to make every step of the process as convenient and transparent as possible. We look forward to meeting you in person soon and assisting with any future needs! Sincerely, Alex Kach, General Sales Manager

December 14, 2024

it is sad you have to get credit check before test drive. got out off to Monday. but to be there over 1.5 hours whit barely a look at no drive. i have great credit. first time for me and wife WOW More

by fosterjames189
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jakob Ybarra
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Jackie Cooper INFINITI responded

fosterjames189, we apologize that your sales experience wasn't deemed exceptional! An exceptional experience is something we strive for at each interaction! However, we appreciate the feedback as it helps us get better at what we do. We assure you that the extended wait for a credit approval in this case has nothing to do with your credit score. The vehicle you were considering was of an age and mileage that makes it harder to get approval for credit, no matter the score. Your sales professional and sales manager just wanted to get your credit application going early in the process so that it would decrease your wait time overall. We apologize that the reason wasn't explained to you in advance and we will use this interaction to assist our sales team in improving their communication about our process. Again, we thank you for your patience and for allowing us the opportunity to explain and to make your experience better next time. We appreciate you and are thankful you are a member of our Jackie Cooper family!

December 14, 2024

Chris is very easy to work with and also patient in explaining everything I need to know about my new car. I always have a good experience at Jackie Cooper Infiniti and would definitely recommend to ot More

by mcgraw1228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
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Dec 16, 2024 -

Jackie Cooper INFINITI responded

mcgraw1228, Thank you for your kind feedback! We're delighted to hear that Chris provided you with a positive experience and was helpful in explaining everything about your new car. At Jackie Cooper INFINITI, we strive to ensure every customer feels well-informed and comfortable. We appreciate your recommendation and look forward to serving you again! Sincerely, Alex Kach, General Sales Manager

December 12, 2024

Enjoyed the experience of purchasing my new car at Jackie Cooper Infinity. The service dept was great and gave me a loaner when I took my car back in More

by glenda2277
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Jackie Cooper INFINITI responded

Hi Glenda2277, thank you for leaving us a 5 star review. We're glad you had a good experience with both our sales and service teams, and we hope you're loving your new car! Have a great day! Sincerely, Alex Kach, General Sales Manager

December 11, 2024

We Did the whole transaction over the phone and internet. Everything went very well. very helpful. More

by grandma9t
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hunter Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Jackie Cooper INFINITI responded

Hi Grandma9t, thank you for leaving us a 5 star review. We're so glad to hear that everything went well via phone conversations and over internet interactions. We appreciate your business as well as your feedback! Sincerely, Alex Kach, General Sales Manager

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