Jackie Cooper INFINITI - Service Center

Always friendly people who treat me well. Service is always done correctly the first time and as promised. Service is always done correctly the first time and as promised. More

We love Jackie Cooper Infiniti. It’s the only place we’ve ever had our vehicle serviced. You couldn’t ask for a company that’s more professional and invested in their customers. It’s the only place we’ve ever had our vehicle serviced. You couldn’t ask for a company that’s more professional and invested in their customers. More

My QX50 overheated, had it towed to Jackie Cooper Infiniti. Service Advisor Erin Love met me at the door as the wrecker dropped off car. She took down what happened, arranged for a car for me. Cal Infiniti. Service Advisor Erin Love met me at the door as the wrecker dropped off car. She took down what happened, arranged for a car for me. Called the next day, told me what it was and what my warranty would pay and how much I would pay. Said it would be ready next day. The entire process was so much better than I expected. Erin was great to work with and I recommend JC Infiniti 100%. btw, this was not my 1st experience with them. They also take care of maintenance as needed. -Mark- More

When it comes to servicing my 2016 Infinity Jackie Cooper Maintenance and service is always dependable. Service reps are always genuinely courteous. Maintenance and service is always dependable. Service reps are always genuinely courteous. More

Great service, great facilities and professional personnel. The waiting area is very comfortable and the keep you informed all the time personnel. The waiting area is very comfortable and the keep you informed all the time More

Service was as expected and my person who handled my service was excellent Thank you service was excellent Thank you More

This is the second Infiniti purchased from Jackie Cooper and I have all my service work done there. I my opinion the dealership is well run, clean and prompt with service when required. and I have all my service work done there. I my opinion the dealership is well run, clean and prompt with service when required. More

Horrible experience. I listened my vehicle for sale on kbb and they kept msg and calling me telling me they want my vehicle I told then what I wanted they said ok. There I listened my vehicle for sale on kbb and they kept msg and calling me telling me they want my vehicle I told then what I wanted they said ok. There was nothing wrong with my vehicle they took it for a test drive pit it in manual mode recorded it with there phone in 2nd Geer the reverse the rpm up to k5 then manual shifted it to 3rd told me my transmission was trash. 1st in the video you can see it is in M not D 2nd I'm a mechanic so I know a lot about vehicles so I'm pretty sure I would know if my transmission wasn't shifting until my engine was about to blow because is screaming at 5k. Highly don't recommend these Liars More

I was traveling home to Galveston Texas from Pawhuska Oklahoma when my brakes started making a bad grinding noise. I had just had my car serviced last week (at my Infiniti dealership in Texas) before Oklahoma when my brakes started making a bad grinding noise. I had just had my car serviced last week (at my Infiniti dealership in Texas) before my trip and they had replaced the back brakes, Thankfully we found Jackie Cooper Infiniti in Tulsa and Austin Ortega in service went above and beyond to get my car in to the garage and had us back on the road to home in about an hour. A bolt was not screwed in correctly from last weeks repairs and came loose on my left rear brake caliper and was causing the problem. I can’t stress how grateful us five ladies are to have found Jackie Cooper Infiniti and Austin Ortega. Thank you so much! More

I called ahead to schedule my vehicle oil change appointment and the service advisor was very attentive to my concerns. He made sure to address each of my questions and I appreciate the complimentar appointment and the service advisor was very attentive to my concerns. He made sure to address each of my questions and I appreciate the complimentary wash and vacuum. I will definitely be a repeat customer. More