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Jackie Cooper Imports

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.8
5,015 Reviews
If you're searching for Mercedes-Benz, or Porsche in Oklahoma, look no further than Jackie Cooper Imports. Our award-winning dealerships in Tulsa, OK have a tenured staff in sales, service, and financing to provide you everything you need to enjoy a premium automotive ownership experience.
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9393 S Memorial Dr

Tulsa, OK

74133

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Showing 5,015 reviews

December 07, 2022

Routine oil change done fast and worry free. Just what I needed to be done. More

by shewf16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah and Cliff
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Dec 08, 2022 -

Jackie Cooper Imports responded

Hi shewf16, Thank you for taking the time to write to us. We are delighted to hear you were satisfied with your service. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 07, 2022

Every time the people are prompt, explain fully, call for follow-up and deliver my car clean and in top condition. What else can they do? More

by dwolfard918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Taylor
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Dec 08, 2022 -

Jackie Cooper Imports responded

Hi dwolfard918, We appreciate your 5-star review. We are delighted to hear our service team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 07, 2022

They are courteous, quick, & accommodating. I can always expect excellent service. They have my business for life. More

by RHONDA.CASEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Taylor
Report | Print
Dec 08, 2022 -

Jackie Cooper Imports responded

Hi RHONDA.CASEY, Thank you for your 5-star review. We are delighted to hear your service was excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 07, 2022

This is my second vehicle I’ve purchased with Mushtaq and Jackie Cooper. His personal attention to customer service, attention to detail and genuine concern for getting you what you want show in every intera More

by Thalia Sneed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mushtaq Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2022 -

Jackie Cooper Imports responded

Hi Thalia Sneed, We appreciate your 5-star review. Congratulations on your new vehicle. We are delighted to hear Mushtaq was excellent in finding the vehicle that best fits you. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 06, 2022

Left a bolt loose when update the car. The car was shaking a bit in slower traffic then we lost control at high-speed on the highway and almost got into an accident. They couldn't check it More

by KJNGUYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max Grunhof
Report | Print
Dec 07, 2022 -

Jackie Cooper Imports responded

KJNGUYE, we apologize that your service experience wasn't truly exceptional. We take feedback seriously and want to address it promptly. We are looking into why the recall work your vehicle received allowed for this to happen. We are taking steps to make sure it is remedied immediately. If you have any further questions, we encourage you to call Denny Martin, our Mercedes-Benz service manager, at 918-249-9393.

December 06, 2022

The staff was very helpful, and answered all of our questions. Everyone, especially Mushtaq helped make my car buying experience easy. More

by hands_rivers.0j
Recommend Dealer
Yes
Employees Worked With
Mushtaq Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2022 -

Jackie Cooper Imports responded

Hi hands_rivers.0j, Thank you for your 5-star review. We are delighted to hear Mushtaq made your buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 05, 2022

This is my second Mercedes that I’ve purchased with Jackie Cooper. Every experience was a blessing for me to provide my wife a new Mercedes. Believe me, we will be back to upgrade! More

by JAJUAN.LOVE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario
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Dec 05, 2022 -

Jackie Cooper Imports responded

Hi JAJUAN.LOVE, We appreciate your 5-star review. We are glad to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 05, 2022

Very professional, deal was done very fast and efficient. Salesman was very helpful and knowledgeable More

by Jpense
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blayne Hetro
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Dec 05, 2022 -

Jackie Cooper Imports responded

Hi Jpense, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 05, 2022

Service and people are excellent. Prices are cost prohibitive and somewhat offensive, especially labor rates and charge for diagnostic services. More

by Bferrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Grunhof
Report | Print
Dec 05, 2022 -

Bferrell responded

Service and people are excellent. Prices are cost prohibitive and somewhat offensive, especially labor rates and charge for diagnostic services.

Dec 05, 2022 -

Jackie Cooper Imports responded

Bferrell, we appreciate your kind words about our service and our people! We are proud of our staff and the exceptional experience they deliver to our clientele. We are sorry to hear about your displeasure with our pricing, however. As a certified Mercedes-Benz repair facility, our pricing is commiserate with the industry standard for manufacturer-trained and master certified professionals. We assure our customers that we are up to date on the latest technology, software, and training as our vehicles continue to evolve in sophistication and design. Our service is deserving of the brand you love--we hope that you continue to choose the best when it comes to your vehicle. If you would like more information concerning the training our technicians continue to receive, I am more than happy to have our Service Manager reach out to you at a time convenient for your schedule. Have a blessed day!

December 05, 2022

Our Mercedes Service A was done very well and in a timely manner. Service manager was very helpful More

by Keeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TW Hassan
Report | Print
Dec 05, 2022 -

Jackie Cooper Imports responded

Hi Keeney, We appreciate your 5-star review. We are delighted to hear our team was excellent during your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

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