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Jackie Cooper Imports

Tulsa, OK

4.8
5,051 Reviews
If you're searching for Mercedes-Benz, or Porsche in Oklahoma, look no further than Jackie Cooper Imports. Our award-winning dealerships in Tulsa, OK have a tenured staff in sales, service, and financing to provide you everything you need to enjoy a premium automotive ownership experience.
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9393 S Memorial Dr

Tulsa, OK

74133

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Showing 5,051 reviews

April 13, 2018

Great Service Advisor! Have been very pleased with the service experience at Jackie Cooper on our 2018 QX60! Frank Ferlazzo has been great to work with. Very friendly, exp More

by Dkjlf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ferlazzo (don’t think you have correct employees listed. This was Jackie Cooper Infiniti)
April 13, 2018

Recall repairs Service department again met all my expectations. They completed all work and recalls in a timely manner. In addition, the loaner vehicles take off More

by mhfire98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kayser
April 13, 2018

Great Salesman Experice Larry King recently helped me with a vehicle purchase. He was very efficient in my wants/needs and he kept in contact with me throughout the entire pr More

by Tracy.hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry King
April 13, 2018

Royal Service Larry King is great at what he does. He communicates well, he is patient, and he will find the right car for you. He cares about his customers and I More

by LizBinger
Recommend Dealer
Yes
Employees Worked With
Larry King
Apr 13, 2018 -

Jackie Cooper Imports responded

Liz, we are happy to hear that we were able to meet your expectations and that Larry provided you with excellent service. Thank you for your feedback! Steve Lujan, General Manager, 918-249-9393, slujan@jcitulsa.com

April 13, 2018

Service Great service. Michael was wonderful to work with. He was quick to let me know the other areas that needed service. Friendly and professional. Easy to More

by rdelaughter1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael President
April 13, 2018

Outstanding Customer Service I recently had a need to come to Jackie Cooper Imports for a tire issue. The young lady, Sarah Keeton went out of her way to accommodate my needs. Wou More

by Bugs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Keeton
Apr 13, 2018 -

Jackie Cooper Imports responded

We are happy to hear that we were able to meet your expectations and that Sarah provided you with excellent service. Thank you for your feedback! Mark Lorentz, Service Director, 918-249-9494, mlorentz@jcitulsa.com

April 13, 2018

AMG needs TLC Check in was efficient and thorough. Michael went over the reasons for the visit and made sure there were no additional concerns. He gave us an estima More

by TLCOWAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael President
Apr 13, 2018 -

Jackie Cooper Imports responded

We are happy to hear that we were able to meet your expectations and that Michael provided you with excellent service. Thank you for your feedback! Mark Lorentz, Service Director, 918-249-9494, mlorentz@jcitulsa.com

April 13, 2018

Service review Michael President in service is always super helpful, professional and amazing to work with. He gets me in and out quickly and makes for an easy exper More

by Genjoy77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael President
Apr 13, 2018 -

Jackie Cooper Imports responded

We are happy to hear that we were able to meet your expectations and that Michael provided you with excellent service. Thank you for your feedback! Mark Lorentz, Service Director, 918-249-9494, mlorentz@jcitulsa.com

April 13, 2018

Could of been better My wife drives the car we had serviced, we live close to dealer, and wife did not have a busy day so to be helpful to dealer we did not use a loner ca More

by RUSTY12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Kayser
Apr 13, 2018 -

Jackie Cooper Imports responded

I am very sorry you did not receive the level of service we strive to deliver to each and every customer. I can be reached at 918-249-9393, or by email at slujan@jcitulsa.com, if you would like to speak with me in person. Mark Lorentz, Service Director, 918-249-9494, mlorentz@jcitulsa.com

April 13, 2018

Exceptional Service, Delivery, and Process I have dealt with a few other dealerships in comparison and nothing came close to the service, knowledge, and overall process as Jackie Cooper provide More

by Kevin Tromp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Murray, Andy Truman, Doug Tamras, Chuck Griffith
Apr 13, 2018 -

Jackie Cooper Imports responded

Kevin, thank you for your review. We are happy to hear that Erin, Andy, Chuck and Doug make your experience with us so wonderful. Steve Lujan, General Manager 918-249-9393 slujan@jcitulsa.com

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