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Jackson Automotive

Macon, GA

4.8
578 Reviews

4775 Riverside Drive

Macon, GA

31210

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578 Reviews of Jackson Automotive

November 12, 2025

It took several days to get a service appointment. Once scheduled it went like they estimated. 1.5 hours for the service, another 1.25 hours to “wash it and bring it around”. I was charged what I was More

by BC6613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth
Nov 12, 2025 -

Jackson Automotive responded

We apologize for the wait and inconvenience, but we're glad your service was completed as estimated. If you have any follow-up questions, please reach out! Thank you for choosing Subaru of Macon.

November 12, 2025

Always fix the problem. Very good mechanics and service. Jamie Meeks is excellent advisor. Only downside is cost. More

by JIMMIEAROBERTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meeks
Nov 12, 2025 -

Jackson Automotive responded

We appreciate your business and feedback, Jimmie! We’ll pass your praises along to Jamie and our team. Looking forward to seeing you again at Subaru of Macon!

November 12, 2025

In the middle of a 17 hour roadtrip the check engine light came on. This service center took me in without an appointment, ran the diagnosis, and then did the fix. Very helpful, pleasant people to deal More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meeks
Nov 12, 2025 -

Jackson Automotive responded

Brenda, it was our pleasure to get you back on the road so quickly and safely. Thank you for sharing your experience at Subaru of Macon's service center. We hope the rest of your journey went smoothly!

November 12, 2025

Leon was exceptionally friendly & attentive but I am very disappointed at Mercedes Benz for not offering a Goodwill Discount on the service based on my track record of staying on top of my regular service in More

by Ray Breedlove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Chosewood
Nov 12, 2025 -

Jackson Automotive responded

Ray, we truly appreciate your loyalty and feedback. While we're sorry about your disappointment with Mercedes Benz, we’re glad Leon and our team at Subaru of Macon could assist you and provide a discount. Thank you for your continued trust!

November 12, 2025

It's my second time buying a car through Jackson automotive at Macon, GA. Each transaction has been smooth sailing and amazing. I will be back again when I decide to purchase another car again! More

by DAPNGUYEN12
Recommend Dealer
Yes
Employees Worked With
Tiffany
Nov 12, 2025 -

Jackson Automotive responded

Thank you for being a loyal customer and for sharing your positive feedback! We look forward to assisting you again at Subaru of Macon when you're ready for your next car. Safe travels!

November 11, 2025

They said they found some issues on the car. Such as battery, engine filter, air filter, windshield water system. They defined battery dead, dying, close to die. 3 different definition. They wer More

by SBELLI44
Recommend Dealer
No
Employees Worked With
I don't remember.
Nov 13, 2025 -

Jackson Automotive responded

Thank you for reaching out. We aim for all of our guests to be well-informed about their service needs, so this is concerning feedback. We'd appreciate the opportunity to discuss your concerns further and clarify any confusion regarding your visit. Would you kindly give us a call at a time that is best for you? We look forward to speaking with you. Best Regards, Subaru of Macon Team (478) 250-8310

November 11, 2025

Awesome, down home folks just doing what they do best, taking care of customers in a timely manner. More

by darlenewilliams548
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Meminger
Nov 11, 2025 -

Jackson Automotive responded

We're glad to hear it, Darlene! Thank you for choosing Subaru of Macon!

November 11, 2025

The service at Jackson Automotive, working with Leon Chosewood cannot be surpassed. He has been an excellent caretaker and he has great character. There is nothing more to ask for. Thanks Leon. More

by WCLYATT
Recommend Dealer
Yes
Employees Worked With
I always work with Leon Chosewood.
Nov 11, 2025 -

Jackson Automotive responded

Thank you for sharing your kind feedback about Leon and our service team! We'll pass along the kind words. We look forward to seeing you next time at Subaru of Macon!

November 10, 2025

Awesome never had a bad experience here. I will always have my cars serviced here. I'm also looking forward to purchasing a new one soon. More

by DUTYCHAT
Recommend Dealer
Yes
Employees Worked With
Beth chambers
Nov 11, 2025 -

Jackson Automotive responded

We're honored to be your trusted service center and future dealership at Subaru of Macon! Thank you for your continued business and support. Safe travels!

Nov 12, 2025 -

DUTYCHAT responded

❤️

November 10, 2025

Excellent Michael Meminger gave Excellent service. He was very friendly and helpful. He answered all questions we had about our vehicle and the buying process. I would definitely recommend Michael Mem More

by DEE.STEPHENS
Recommend Dealer
Yes
Employees Worked With
Michael Meminger
Nov 11, 2025 -

Jackson Automotive responded

Thank you for the review and for recommending Michael! We will pass along your kind words to him for his friendly and helpful service. See you next time! - Subaru of Macon

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