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Jackson Automotive

Macon, GA

4.8
578 Reviews

4775 Riverside Drive

Macon, GA

31210

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578 Reviews of Jackson Automotive

November 10, 2025

Oil change was good. They provide a free car wash that was awful. Car wash was sorry More

by Davishome1988
Recommend Dealer
Yes
Nov 11, 2025 -

Jackson Automotive responded

Thank you for the review. We're sorry to hear that the car wash did not meet your expectations and will ensure this feedback is taken into consideration for potential improvements. Please don't hesitate to reach out directly if you have any additional questions or concerns. - The Subaru of Macon Team

November 10, 2025

Great service. Even though dealership is an hour and half from me, it's well worth the drive. More

by jennifferd74
Recommend Dealer
Yes
Nov 11, 2025 -

Jackson Automotive responded

Thank you for trusting the Subaru of Macon team with your service needs! We appreciate your support and look forward to continuing to serve you in the future!

November 08, 2025

As usual, the Service Advisor Cort, for Volvo service and the guys who detailed my car was great as usual. And I appreciate the effort of checking my car out. However, the noise I have in the car is why I More

by CATHERINECORBIN46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cort Suddeth
Nov 11, 2025 -

Jackson Automotive responded

Thank you for sharing your feedback about Cort and the team, Catherine. However, we do apologize that your issue was not resolved and would be more than happy to reexamine your vehicle - please feel free to reach out directly at your earliest convenience!

November 08, 2025

Very satisfied with this service department and the sales team. They make visiting a pleasure. More

by DEE.STEPHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Meminger
Nov 10, 2025 -

Jackson Automotive responded

This is great to hear, Dee! Thank you for choosing Subaru of Macon!

November 08, 2025

The team at Jackson automotive took such great care of me. I come all the way from Albany Georgia. They are just that good. More

by DOCTORJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Nov 10, 2025 -

Jackson Automotive responded

Thank you for making the trip to see us! We’re thrilled to hear you had a great experience with our team. We hope to see you again at Subaru of Macon! Safe travels!

November 08, 2025

The service department is very friendly and helpful and they get your car in and out as soon as possible but i live out of Macon and they have been able to fix my car and get me a ride while my car is bein More

by RIDNDIRTE1450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in service
Nov 11, 2025 -

Jackson Automotive responded

Thank you for sharing your kind review! It means a lot to us that you feel well taken care of by our team. We appreciate your business and look forward to seeing you again at Subaru of Macon! Safe travels!

November 08, 2025

I would like to especially recognize Beth Chambers for always being very courteous and professional when I bring my car in. More

by btmt88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Chambers
Nov 11, 2025 -

Jackson Automotive responded

We greatly appreciate your kind words about Beth! Thank you for choosing Subaru of Macon and we look forward to serving you again! Safe travels!

November 07, 2025

Excellent prompt Excellent accommodating great communication thanks for loaner would recommend Would buy a Subaru again More

by TRUCKLAWYER
Recommend Dealer
Yes
Employees Worked With
J Meeks
Nov 10, 2025 -

Jackson Automotive responded

Thank you for your glowing feedback! We're delighted to hear that our team provided excellent service. We look forward to serving you again in the future! - Subaru of Macon

November 07, 2025

Professional and personable. Very detailed explanation of the situation with my vehicle. Will be back again. More

by ssb1173
Recommend Dealer
Yes
Employees Worked With
Ms Beth Chambers.
Nov 10, 2025 -

Jackson Automotive responded

Thanks for the glowing review! We are glad to hear that the Subaru of Macon team explained everything so well and made you feel welcome. Please come see us again soon!

November 07, 2025

Everyone was extremely helpful and pleasant and went above and beyond to answer my questions and/or make sure I had what I needed. More

by BECCAGAY1
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 10, 2025 -

Jackson Automotive responded

We're delighted that our team went above and beyond to assist you! Thank you for choosing Subaru of Macon. We wish you safe travels ahead!

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