Jackson Hole Ford

After shopping for almost a year, my 18-year-old son finally bought his first vehicle—a 2019 Ford F-150 from Jackson Hole Ford. He was absolutely thrilled, but unfortunately, that excitement quickly tur finally bought his first vehicle—a 2019 Ford F-150 from Jackson Hole Ford. He was absolutely thrilled, but unfortunately, that excitement quickly turned to sadness and apprehension when the truck developed a noticeable bump in the transmission just a couple of weeks after the purchase. Because the truck had such low mileage, we had decided not to purchase an extended service contract. What we initially thought might be a simple problem that could be fixed with a software update turned out to be a failing transmission. That’s when Sales Manager Dustin stepped up and worked with us to figure out exactly what was going on. When it became clear that the truck needed a transmission, Dustin and Jackson Hole Ford took care of the repair. What impressed us even more was that we live several hours away. Rather than expecting us to bring the truck back to Jackson Hole, they paid for another shop closer to us to complete the work. That is **top-of-the-line customer service**. They could have easily pointed to the lack of an extended service contract and left us on our own, but they chose to stand behind the vehicle and take care of a young first-time buyer. My son went from being worried that he had made a terrible decision to being incredibly happy with his first truck. We are extremely grateful to Dustin and everyone at Jackson Hole Ford for treating us so well. **If you need a vehicle, go to Jackson Hole Ford and ask for Dustin. You won't regret it!** More