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Jackson Kia
Cocoa, FL
515 Reviews
We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:30 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 515 reviews
January 19, 2023
I bought a Kia SPortage at the end of 2023. I just wanted someone to know what an awesome sales person I had. Trent was a joy to be around from the first time I met him. I really had not inten I just wanted someone to know what an awesome sales person I had. Trent was a joy to be around from the first time I met him. I really had not intention of buying a KIA. I was going to buy a Lexus or Acura, but decided to stop there just to look at a vehicle my husband was interested in. Trent listen to what my needs and wants were and suggested a vehicle. I loved the car from the moment I test drove it. I went to look at the other two cars and came back that day to buy the KIA from Trent. I cannot say enough about Trent and what an excellent sales person he is. I have a life long friend in Trent and would recommend him or the dealership to any of my friends. I wish Trent the very best and hope tht Jackson Kia understands what they have in him as a person and a employee. More
by Melinda
Helpful November 14, 2022
$276 for a replacement tire is way out of line. Price should be competitive with retail businesses. Price should be competitive with retail businesses. More
by g.r.allison46
Verified CustomerEmployees Worked With
November 12, 2022
What excellent customer service. The service advisors listen carefully to the customers and are very competent diagnosing problems. The service technician team is outstanding. The service advisors listen carefully to the customers and are very competent diagnosing problems. The service technician team is outstanding. More
by R.KOSAR
Employees Worked With
Maia Cartechine
November 12, 2022
They were friendly and prompt. They offered a ride for the inconvenience which was great. They offered a ride for the inconvenience which was great. More
by Djean5952
Employees Worked With
November 12, 2022
The service was excellent! The service techs were easy to work with and didn't push me to service I didn't need. The service techs were easy to work with and didn't push me to service I didn't need. More
by SCURTIS1969
Employees Worked With
November 11, 2022
My recent visit was not good. Went for an oil change. It took over two hours. Not all service was completed as requested. Pretty disappointing. Went for an oil change. It took over two hours. Not all service was completed as requested. Pretty disappointing. More
by SUNMAN12396
Employees Worked With
November 11, 2022
Thomas always takes really good care of my Telluride when I bring it in for service. He always works on any concerns I have and double checks the system for recalls. He’s extremely kind and always makes me f I bring it in for service. He always works on any concerns I have and double checks the system for recalls. He’s extremely kind and always makes me feel like I’m part of the Kia family. More
by VAARRIAGA
Employees Worked With
