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Jackson Kia
Cocoa, FL
515 Reviews
We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:30 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 515 reviews
November 06, 2022
Service people were awesome and friendly. Could not ask for more. Very happy with the service Could not ask for more. Very happy with the service More
by pompom126
Verified CustomerEmployees Worked With
Helpful November 05, 2022
All staff are friendly. The dealership is clean and inviting. Every step of the repair process was met with clear communication and great service. The dealership is clean and inviting. Every step of the repair process was met with clear communication and great service. More
by MARLEE.EISELE
Employees Worked With
Maia
November 05, 2022
It has always been a pleasure to deal with Thomas in your service department, he is very knowledgeable about KIA autos. service department, he is very knowledgeable about KIA autos. More
by BGDRZZ
Employees Worked With
November 03, 2022
The employees in the service center were Kind and prompt, They answered our questions and provided us a rental car for one day. They did an excellent job on the repair. We are so glad we are leading a kia They answered our questions and provided us a rental car for one day. They did an excellent job on the repair. We are so glad we are leading a kia! More
by LWUENSCH
Employees Worked With
Other Employees :
Shawn Flanary, Derek Laratta
November 03, 2022
Accurate friendly service with nice staff and clean waiting area with drinks and refreshments for us waiting area with drinks and refreshments for us More
by PLUMLEY1980
Employees Worked With
November 03, 2022
Tom has assisted me at least twice and he is very professional and very pleasant. I have taken my car to Kia since 2016 when I bought and it has always been a very nice experience and service that professional and very pleasant. I have taken my car to Kia since 2016 when I bought and it has always been a very nice experience and service that i can afford. More
by mitza2220
Employees Worked With
October 29, 2022
This dealership has GREAT customer service. They are very responsive and helpful, will definitely recommend. They are very responsive and helpful, will definitely recommend. More
by jordantunderwood
October 29, 2022
Dave and staff were phenomenal. Ran into extended warranty problems and it was handled; it took some time, but it was handled. Ran into extended warranty problems and it was handled; it took some time, but it was handled. More
by n.s.susiak
Employees Worked With
October 28, 2022
So far ya’ll haven’t disappointed me! Thomas ordered my parts and y’all fixed my car last weekend Thomas ordered my parts and y’all fixed my car last weekend More
by MYFERRALCATS
Employees Worked With
October 28, 2022
I think it is ridiculous that this new dealership charges a "convenience fee" for using a credit card to pay for service. Not only that, they do not inform the customer of the fee prior to payment. Also, a "convenience fee" for using a credit card to pay for service. Not only that, they do not inform the customer of the fee prior to payment. Also, my receipt stated that a complete vehicle multi-point inspection had been done, which clearly wasn't performed. The very next day I took my car to Walmart for an oil change. They found a failing battery and completely destroyed rear windshield wiper, which I replaced. More
by SANDSCHUTZ
Employees Worked With
