Jackson Kia
Cocoa, FL
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Great experience……fast, courteous service and very knowledgeable service attendant. Would definitely recommend this Dealership to others. knowledgeable service attendant. Would definitely recommend this Dealership to others. More
Buyer beware. Please take a good look at all the price sheets from this dealership before you buy. I was texting back and forth with this dealership looking to get Please take a good look at all the price sheets from this dealership before you buy. I was texting back and forth with this dealership looking to get some OTD prices for a used Kia they had. The first person Jonathan was great and very responsive. I gave him all the details for the used car I was looking he sent me a price sheet and then handed me off to “product specialist “/ sales person named Jeffery. All cars this dealership sales includes an almost 5,000 “Jackson advantage” add on. We are texting back and forth about it. He sends me an updated sheet showing he dropped price from 5 grand to 2,995 saying “ they are a for profit company” and “ need to make some money on this deal”. So I go back over the two price sheets and how did he come up with this discount well he took 2 grand off the price of my trade in hoping I guess I would not notice. SHADY. I call him on it and he says “ Ok. But with your tax savings it's actually $20,330 for your trade. I'm just being straight up with you. If you want to pass I understand. Have a good evening. Thank you for your interest in our vehicle” SHADY. Very unprofessional More
I absolutely love my Kia sportage I bought last year. A warning light came on, indicating low tire pressure. I drove right to the dealership and was in and out of there in about 30 minutes.. There was a A warning light came on, indicating low tire pressure. I drove right to the dealership and was in and out of there in about 30 minutes.. There was a nail in my tire and they patched it up and I was on my way.. they didn't charge me anything and I was able to get to my appointment. More
Service department is excellent! Went in for an oil change and left the building while it was there. Sales department is aggressive! Ended up getting 4 phone calls from the sales d Went in for an oil change and left the building while it was there. Sales department is aggressive! Ended up getting 4 phone calls from the sales department wanting to buy my car and sell me a new one. I answered the 1st one, told him I wasn’t interested the car was under 2 years old. 30mins later a different person calls and lays on the sales tactics. It was absolutely unacceptable to be harassed by 2 different people about selling my car while it was in for service. More
Everyone was very helpful and thorough with everything answered all of our questions and we ended up leaving with a brand new car. answered all of our questions and we ended up leaving with a brand new car. More
Great customer service found the problem with my car immediately and was fixed right the first time took my car to another dealership for the same issue four times. They just said couldn't find any issu immediately and was fixed right the first time took my car to another dealership for the same issue four times. They just said couldn't find any issues and give the car back. Can't thank them enough for the great and professional job they did. More

