Jacksonville Chrysler Jeep Dodge Ram Arlington

This was an absolute nightmare of an experience. Wayne Funk—apparently the guy who assists in getting the numbers—ran in circles with both his words and his pricing. He initially quoted us $599 for Wayne Funk—apparently the guy who assists in getting the numbers—ran in circles with both his words and his pricing. He initially quoted us $599 for a truck, then handed us a sheet that said $750. We told him we were in the process of closing on a house and couldn’t buy that day, but that if they could get closer to our numbers, we’d be ready to make a deal. We clearly stated our terms: $3,000 down and $550 per month. A few days later, our salesman texted us and encouraged us to come in (after our closing), saying they work harder for you when you’re actually in the store. So, four days later, we went back, hopeful that we could finalize a deal. Instead, he handed us a sheet showing $719 per month. We reiterated that our numbers were $550 per month with $3,000 down. At that point, he got visibly upset and accused us of lying, even though we were simply standing firm on the terms we had repeatedly communicated and discussed during our last conversation. He told us that he was trying to get the deal done that day and that it was the end of the day but that offer is no longer an option. He then said, “I don’t have time to go back and forth with the managers.” Then Suddenly, he couldn’t remember ever quoting us $599. He completely changed his story and said, “It’s four days later—things change.” In the end, we wasted our time with this dealership. Do not buy from here. They do not put the customer first and are the definition of sleazy salesmen. They weren’t even willing to counter our offer. This experience was extremely frustrating. More

Had my jeep serviced multiple times. Once they left the radiator cap off and my vehicle overheated in GA. It cost me $160 to evacuate the system and add new coolant. Next time I had new Once they left the radiator cap off and my vehicle overheated in GA. It cost me $160 to evacuate the system and add new coolant. Next time I had new tires installed, a d they put the wrong tires on the vehicle. They did a front end alignment, too and that was done wrong. The vehicle pulled to the left severely when they were done. They would not reimburse me for my costs to correct their work, nor did I get an apology for my inconveniences. More

Stay away from this dealer PERIOD. They are a bunch of fast talking scam artists. They pretend to put their customers first. It all reality they are just greedy people that need to be They are a bunch of fast talking scam artists. They pretend to put their customers first. It all reality they are just greedy people that need to be trained in math skills. They are quick to flip the script on people down on their luck. They flip numbers on you to the point where you get confused in an attempt to scam you. They have no explanation when you figure it out and that’s when they just keep repeating their gibberish. Good luck if you fall into their trap. More

I have bought many vehicles from here. The service is always good. My service advisor Joseph is phenomenal and the best I've ever had. Keep up the great work The service is always good. My service advisor Joseph is phenomenal and the best I've ever had. Keep up the great work More

Not trustworthy dealership. They’re never getting my business again. I really recommend staying away from these people. They’re never getting my business again. I really recommend staying away from these people. More

I was charged $199 for a second key and have not received one almost a year later. When inquired about it they said I bought an "insurance policy" on a lost key and have refused to make me a second key. I ha one almost a year later. When inquired about it they said I bought an "insurance policy" on a lost key and have refused to make me a second key. I have pursued this for a year to no avail. I am in the process of filing a complaint with the Better Business Bureau. More

Worst dealership in town , the lie to a disabled Veteran making him to pay for a tag when in the state of florida is free they told me to go to the DMV and when I went to the DMV they dont do refund for tha making him to pay for a tag when in the state of florida is free they told me to go to the DMV and when I went to the DMV they dont do refund for that and the dealership do not want to respond basically I paid for to plates More

I went discuss the purchase of a Dodge Challenger last weekend. I sat at a desk with one employee and discussed the price. He left two separate times without the price. Another employee claiming to be a m weekend. I sat at a desk with one employee and discussed the price. He left two separate times without the price. Another employee claiming to be a manager sat down and began to explain his life story. Later, he priced the car for $13K over MSRP. Then, he explained about the "Market adjustment" and how they lost money during Covid. I asked a question and he didn't answer it. These people are horrible and don't care about anyone. They play games and lie! I would definitely stay away from this place. Terrible dealership! More

I bought a use Chrysler Pacifica from this dealership for my business got the whole our cars come with a 125 point inspection bla bla bla etc. the vehicle had some issues that needed to be repaired I was gi my business got the whole our cars come with a 125 point inspection bla bla bla etc. the vehicle had some issues that needed to be repaired I was given a work order slip to bring it back and have those things corrected but a month after having the car I started finding other issues everytime I started it up and just got tired of going back trying to get these things looked at and corrected I really thought the salesman we dealt with was operating in good faith but he clearly wasn’t, I wouldn’t buy another car from this dealership if my whole life depended on it. Tony More

Comments about my physical appearance, restoration fee, sold cpo with low tread level they had to replace my tires, promised tow package and installed the hitch with no electrical. Dirty deals and lies. sold cpo with low tread level they had to replace my tires, promised tow package and installed the hitch with no electrical. Dirty deals and lies. Avoid this place ar all costs. More