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Jacksonville Chrysler Jeep Dodge

Jacksonville, FL

4.8
454 Reviews
Jacksonville Chrysler Jeep Dodge has been proudly serving the Jacksonville and neighboring communities for over fifteen years. Our three-story, state-of-the-art facility was built to provide a wide range of automotive services while offering the comfort and conveniences expected by our customers to ensure a quality experience. We realize, however, that the greatest amenity we can provide is attentive employees who focus on the care of real people, our customers. Our greatest satisfaction comes from delivering a consistently positive experience that creates friends within the community and customers for life. We are proud of the assistance our employees offer to customers and community alike, including our partnerships with Wolfson Children's Hospital, local food banks, animal shelters, numerous school programs and athletic teams. We hope to strengthen these relationships and continue to make new ones for many years to come.
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11101 Nursery Field Dr.

Jacksonville, FL

32256

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Showing 454 reviews

August 04, 2026

There is good service and there's exceptionally amazing service. The latter is what I always get when I work with Clarissa. She's sweet, attentive and just a nice person that makes you feel seeing and hear More

by sitoub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarissa Keely Philip
Aug 05, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, We are so happy to know that you had an attentive and amazing experience with your Service Advisor, Clarissa! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

August 04, 2026

Moe was awesome to work with and was in communication with me the whole process it was very nice doing business with you and I will be coming back. More

by abuonsante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nairoby Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe
Aug 05, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, We are so happy to know that you had an awesome experience with your Advisor, Moe! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

Aug 12, 2026 -

abuonsante responded

This was a great experience and I’ll be coming back

August 03, 2026

Service was great ! !!since they answered all my questions on the phone through the dealer were they fix my car on time Very nice people … More

by rocio_ross@live.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor
Aug 04, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, We are so happy to know that you had a great experience with our Service Team! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

July 30, 2026

I have used this dealership for many years now and as always have received service by the most professional and kind personnel. I strongly recommend them to anyone thinking of purchasing or servicing a J More

by Cleferd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All others
Jul 31, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, We are so happy to know that you always have a kind and professional experience with our Service Team! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

July 30, 2026

After a horrible experience at the Arlington Dealership we came back to this location for my second brand new car! Vlad was amazing and made sure I got exactly what I wanted! More

by Juliana Davis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vlad
Jul 31, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Juliana, We are so happy to know that you had an amazing experience with your Sales Advisor, Vlad! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

July 28, 2026

Ryan Cowan was my service adviser and there is no doubt he is the best in the business. Ryan is prompt, informative, and honest which is what I look for in dealing with my vehicle maintenance. If y More

by JayRich76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nairoby Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Cowan. The best in the business.
Jul 30, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, We are so happy to know that you had an honest, informative, and prompt experience with your Service Advisor, Ryan! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

July 27, 2026

After a bad experience at a dealership in Tallahassee I called Jacksonville and started working with Blake Phillips who was very knowledgeable about the trucks I was interested in, he located and picked it More

by kenrdrury
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Phillips
Jul 28, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, We are so happy to learn that you had a good truck-buying experience with our Sales Team! It's a pleasure to know that they were able to locate and find the truck you were interested in promptly. We will share your amazing 5-star review with our staff and Management Team. Congratulations on your new truck! Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

July 27, 2026

Clarissa Philip is awesome to work with! I have come to her for help with my vehicles for years. She's always very helpful and straightforward! More

by JeepGirl81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarissa Philip
Jul 28, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear customer, We are so happy to learn that you had a good experience with your Service Advisor, Clarissa! It's a pleasure to know you find it awesome to work with them. We will share your 5-star review with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

July 27, 2026

I had a great experience at Jacksonville Chrysler Jeep Dodge. I brought my vehicle in for a full diagnostic inspection, an oil change, and a tire rotation. The service team was professional, thorough, and More

by wellington.godoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, We are so happy to know that you had an attentive, honest, and excellent experience with our Service Team! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

July 26, 2026

Clarissa Philip was our service advisor. After many failed attempts to resolve a service issue at another location, Clarissa took one look and knew exactly what we needed. She was friendly, More

by Shanique Oakley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarissa Philip
Jul 26, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Hi Shanique, We are so happy to read that you had a friendly, professional, and knowledgeable experience with your Service Advisor, Clarissa! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

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