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Jacksonville Chrysler Jeep Dodge

Jacksonville, FL

4.8
432 Reviews
Jacksonville Chrysler Jeep Dodge has been proudly serving the Jacksonville and neighboring communities for over fifteen years. Our three-story, state-of-the-art facility was built to provide a wide range of automotive services while offering the comfort and conveniences expected by our customers to ensure a quality experience. We realize, however, that the greatest amenity we can provide is attentive employees who focus on the care of real people, our customers. Our greatest satisfaction comes from delivering a consistently positive experience that creates friends within the community and customers for life. We are proud of the assistance our employees offer to customers and community alike, including our partnerships with Wolfson Children's Hospital, local food banks, animal shelters, numerous school programs and athletic teams. We hope to strengthen these relationships and continue to make new ones for many years to come.
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11101 Nursery Field Dr.

Jacksonville, FL

32256

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Showing 432 reviews

June 23, 2026

Would recommend. Didn’t feel like I was being taken advantage of and everyone was upfront More

by David
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ was my guy! Highly recommended
June 23, 2026

Great experience from start to finish! This is our 5th car bought from here and is always our first stop. AJ and Kip were a dream to work with. Highly recommend! More

by Diane Balas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2026

We have been happy with our service however, it's not the best with technology. I've asked my wife to be added to the account and to remove me and they can't seem to manage that. More

by mrssuddy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
June 18, 2026

Had a great experience buying my Jeep. Blake was friendly, professional, and made the whole process quick and easy. He answered all my questions and made sure everything went smoothly. Exc More

by Fernando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Phillips
Jun 19, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Fernando, We are so happy to know that you had an easy, friendly, and professional experience with your Sales Advisor, Blake, when purchasing your Jeep! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

June 13, 2026

Chris was awesome on my most recent service visit. Got me in and out rather quickly, explained everything in detail and was a pleasure to work with. Alex is my usual service advisor and has always bee More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris was my advisor. He was terrific!
Jun 15, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Hi Bonnie! We are so happy that you had a good experience with our Service Team, Chris and Alex! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

June 03, 2026

Service department very convenient and helpful with every my needs , Ryan is pleasant and has knowledge. More

by freddyebonillac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 04, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, We are so happy to read that you had a convenient, helpful, and pleasant experience with your Service Advisor, Ryan! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

May 25, 2026

Moe Hammond has been my service tech for several years. I have only great things to say about her. She is professional, courteous, and goes out of her way to keep my informed about my vehicles. She is More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Hammond
May 29, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Robert, We are so happy to know that you always have courteous and professional experiences with your Service Advisor, Moe! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

May 24, 2026

Trevor did a great job getting my Jeep in and out in a timely manner. Easy to get an appointment. And I very much appreciate the shuttle service More

by jpd12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, We are so happy to learn that you had a good experience with your Service Advisor, Trevor, and that he got your Jeep in and out in a timely manner! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

May 19, 2026

Ryan Cowan did a fanstatic job of keeping me informed and working with the Insurance company to get my Grand Cherokee up and running again. Thanks Ryan More

by jcordell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cowan
May 24, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, We are so happy to know that you had an informative experience with your Service Advisor, Ryan, when working on your Jeep Grand Cherokee! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

May 17, 2026

Reginald did a great job of finding us a good rate and explaining additional coverages to consider. AJ was very attentive sales rep. More

by lynneakay4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reginald
May 19, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, We’re happy to read that Reginald helped find a great rate while providing helpful information throughout the process, and that AJ delivered such attentive service during your entire car-buying experience. We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

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