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Jacksonville Chrysler Jeep Dodge

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.7
410 Reviews
Jacksonville Chrysler Jeep Dodge has been proudly serving the Jacksonville and neighboring communities for over fifteen years. Our three-story, state-of-the-art facility was built to provide a wide range of automotive services while offering the comfort and conveniences expected by our customers to ensure a quality experience. We realize, however, that the greatest amenity we can provide is attentive employees who focus on the care of real people, our customers. Our greatest satisfaction comes from delivering a consistently positive experience that creates friends within the community and customers for life. We are proud of the assistance our employees offer to customers and community alike, including our partnerships with Wolfson Children's Hospital, local food banks, animal shelters, numerous school programs and athletic teams. We hope to strengthen these relationships and continue to make new ones for many years to come.
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11101 Nursery Field Dr.

Jacksonville, FL

32256

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Showing 410 reviews

March 23, 2026

I can count on Clarissa Philip to get me in and out quickly. She is knowledgeable and helpful in all transactions! More

by julie.shuttlesworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarissa Philip
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Mar 25, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Julie, It’s great to see your Service Advisor, Clarissa, provided knowledgeable and helpful support while keeping everything quick and efficient during your visit! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

March 13, 2026

My service advisor Quanita is amazing. She ensures my vehicle is taken care of with NO ISSUES! More

by clarence.hicks1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quanita
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Mar 15, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Clarence, We are thrilled to hear that you had an amazing experience with your Service Advisor, Quanita! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

March 07, 2026

Smoothest car buying process I have ever been through! Ben was great to work with! More

by Ceridwen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, We’re glad to know your car-buying experience was the smoothest you’ve had. Ben will appreciate your kind words and recognition for making the process so enjoyable. We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

March 07, 2026

Aidan is a great salesman! He is very knowledgeable and if he doesn't know the answer he'll research or ask until he has an answer. The staff is very kind. Bob from finance is More

by tabatha.cook2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aidan, bob, Thias
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Mar 12, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Tabatha, We are delighted to know Aidan provided knowledgeable assistance and took the time to research answers to your questions. We’re also glad Bob and Thias helped make your experience a positive one and that our team’s kindness stood out during your visit! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

February 27, 2026

First time visitor to service department. Ryan Cowan was very courteous and knowledgeable. Definitely recommend! More

by michelle1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cowan
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Mar 03, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Michelle, We’re glad to know Ryan provided courteous and knowledgeable care during your first visit to our Service Department! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

February 27, 2026

Went in for an oil change and tire rotation. Jalen has outstanding customer service skills More

by GIACOMINA42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, It’s great to know your oil change and tire rotation were handled with outstanding customer care by your Service Advisor, Jalen! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

February 27, 2026

Jalen was great, look forward to working with him again in the future. The entire staff is friendly, great people. More

by Bacon9mm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalen
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Mar 03, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, We’re glad to know Jalen provided a great experience and that our team was friendly and welcoming during your visit! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

February 26, 2026

Darryl was fantastic to work with. Service took 30 minutes and started right on time. More

by crmenor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl
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Feb 27, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, It is great to know that Darryl offered you a fantastic servicing experience! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

January 30, 2026

I brought my Jeep in for an oil and filter change, and I was really impressed with how fast everything went. I had my kid with me, and the staff was so kind and understanding, they made the whole experience More

by kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe Hammond
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Jan 31, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Kevin, We’re glad to know your visit for an oil and filter change was quick and that our Service Team provided a kind and understanding experience! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

January 15, 2026

Helpful staph . I just got the truck I wanted at a good interest rate. My second vehicle from them More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember
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Jan 18, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Mark, Our Sales Team is thrilled to have assisted you in purchasing the truck you wanted! We will share your 5-star review and feedback with our helpful staff. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

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