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Jacksonville Chrysler Jeep Dodge

Jacksonville, FL

4.8
440 Reviews
Jacksonville Chrysler Jeep Dodge has been proudly serving the Jacksonville and neighboring communities for over fifteen years. Our three-story, state-of-the-art facility was built to provide a wide range of automotive services while offering the comfort and conveniences expected by our customers to ensure a quality experience. We realize, however, that the greatest amenity we can provide is attentive employees who focus on the care of real people, our customers. Our greatest satisfaction comes from delivering a consistently positive experience that creates friends within the community and customers for life. We are proud of the assistance our employees offer to customers and community alike, including our partnerships with Wolfson Children's Hospital, local food banks, animal shelters, numerous school programs and athletic teams. We hope to strengthen these relationships and continue to make new ones for many years to come.
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11101 Nursery Field Dr.

Jacksonville, FL

32256

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Showing 440 reviews

June 13, 2025

Friendly service tech provided timely feedback and was helpful. Just in for my first oil change. It was not washed nor was that offer made. More

by Mikedeariso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Mike, We are delighted to learn about the friendly interactions and timely care our Service Team provided for your vehicle's first oil change! Feel free to share any additional comments with our Customer Support Manager. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

June 12, 2025

Dennis was the best to work with. No pressure on his part! We will definitely be back for our next vehicles. If you are looking for a fair and educational experience from a brand stan More

by gil.morenojr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis
Jun 16, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, We are so happy to hear that you had a good experience with Dennis! He and the Management Team will be delighted to hear about your 5-star review. Thank you for your business! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

June 06, 2025

Trevor and the service team are outstanding. Could not be better. They were Scott me, all work performed perfectly and actually got me out early. Fantastic More

by Dcline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Jun 08, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, We are so happy to hear that you had a fantastic experience with Trevor and the rest of the team! We're thrilled to know we got you in and out in a timely manner. We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

May 27, 2025

Jonathan was so great to work with. He explained all of our mechanical issues to us very throughly and answered all our questions. He helped us get a rental car even though he didn't ha More

by natalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 28, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Natalie, We are so happy to hear that you had a good experience with your Service Advisor, Jonathan! We’re so glad to hear he took great care of you and your family during a stressful time. His dedication to clear communication and going the extra mile, especially with a newborn in the picture, truly reflects the level of service we strive for. We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

May 27, 2025

This dealership goes above and beyond! ! The customer service and all the staff are amazing!! Would highly recommend More

by Pjpb1522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Fillyaw
May 28, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, We are so happy to hear that you had an amazing experience with our team! We’re thrilled to hear that our team went above and beyond to provide you with a great experience. We will share your 5-star review and feedback with our staff and Management Team. Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Your recommendation means a lot to us, and we look forward to welcoming you back again soon! Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

May 26, 2025

Michelle was an excellent service representative. She called to let us know when our vehicle’s oil change was done. More

by loftrim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
May 28, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, We are so happy to hear that you had an excellent experience with your Service Advisor, Michelle! We strive for excellent communication and completing service in a timely manner, and will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Please feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

May 24, 2025

Service was excellent. Chris is a true asset to your company, he updated me regularly and went out of his way to get me taken care of. They also fixed my vehicle right the More

by Zachary.kah123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
May 26, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Zachary, It is always a pleasure to know that Chris is being informative and providing excellent experiences! We will share your 5-star review and feedback with our staff and Management Team. Feel free to share any additional comments with our Customer Support Manager. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

May 23, 2025

Chris Tamburri saved me from a group of students dressed like skeletons and made sure my car was in working condition. He even fixed my bicycle afterwards More

by Helgy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Tamburri
May 26, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, It is wonderful to know that Chris and our Service Team assisted you with the needs of your vehicle and bicycle! We strive to go above and beyond for our customers. Feel free to share any additional comments you may have with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

May 23, 2025

Service was excellent ,very happy 😊 No complain at all ,very professional,I do recommend this dealership More

by Davidcountry5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, We are elated to know that our Service Team provided you with excellent care and professional interactions! We will share your 5-star review and feedback with our staff and Management Team. Thank you for being so supportive! Feel free to share any additional comments with our Customer Support Manager. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

May 22, 2025

I was very pleased with the service and the level of care they provided a week ago. More

by meochiac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qui
May 26, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, It's wonderful to know that you were pleased with the level of service and customer care you received from our Service Team! We will share your 5-star review and feedback with our staff and Management Team. We're glad we could get you back on the road quickly! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

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