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Jacksonville Chrysler Jeep Dodge
Jacksonville, FL
421 Reviews
Jacksonville Chrysler Jeep Dodge has been proudly serving the Jacksonville and neighboring communities for over fifteen years.
Our three-story, state-of-the-art facility was built to provide a wide range of automotive services while offering the comfort and conveniences expected by our customers to ensure a quality experience. We realize, however, that the greatest amenity we can provide is attentive employees who focus on the care of real people, our customers. Our greatest satisfaction comes from delivering a consistently positive experience that creates friends within the community and customers for life. We are proud of the assistance our employees offer to customers and community alike, including our partnerships with Wolfson Children's Hospital, local food banks, animal shelters, numerous school programs and athletic teams. We hope to strengthen these relationships and continue to make new ones for many years to come.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:30 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 421 reviews
December 06, 2005
Pleasant at first, of course, all smiles, yes sirs/no sirs but when the negotiation process started, you know the 3 hR ordeal of going from desk to the "office behind the soundproof glass" and back, thin sirs but when the negotiation process started, you know the 3 hR ordeal of going from desk to the "office behind the soundproof glass" and back, things changed. I can only imagine how many role playing rehearsals go on behind the glass. Kind of reminds me of the commercial where the guy makes several gestures to a salesman within a vehicle while his wife thinks he's seriously making a stance on the deal. After the 3rd/4th trip back, here comes the manager with a bigger sales pitch. He basically has a bigger shovel. "What will it take to get you in this car tonight?" Yeah, what part of the first 1.5 hours didn't you understand? Suddenly, the guy I was dealing with doesn't know diddly. He sits quitely waiting for crumbs & informational tidbits. They tried guilt, pressure, misleading numbers, you name it. Even tried throwing in "bring in a children's book, we'll take more off the price". Then it's all about misfortuned kids. Needless to say, we walked. Although the dealership probably does have a state-of-the art showroom, with snack bar and children's play area, the customer service lacks luster and genuine sincerity. Overall, find another place to make a deal. More
by Cubanese
Employees Worked With
Mike Cohran
