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Jacksonville Chrysler Jeep Dodge

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.7
402 Reviews
Jacksonville Chrysler Jeep Dodge has been proudly serving the Jacksonville and neighboring communities for over fifteen years. Our three-story, state-of-the-art facility was built to provide a wide range of automotive services while offering the comfort and conveniences expected by our customers to ensure a quality experience. We realize, however, that the greatest amenity we can provide is attentive employees who focus on the care of real people, our customers. Our greatest satisfaction comes from delivering a consistently positive experience that creates friends within the community and customers for life. We are proud of the assistance our employees offer to customers and community alike, including our partnerships with Wolfson Children's Hospital, local food banks, animal shelters, numerous school programs and athletic teams. We hope to strengthen these relationships and continue to make new ones for many years to come.
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11101 Nursery Field Dr.

Jacksonville, FL

32256

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Showing 402 reviews

October 07, 2025

Darrell was great, he went above and beyond to make sure a minor recall inspection was quickly taken care of! He was professional, responsive and courteous. Really appreciate it. More

by wagoneer22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell
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Oct 10, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, Nothing makes our day better than knowing your Service Advisor, Darrell, went above and beyond to ensure your recall repair was completed in a timely manner! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

October 01, 2025

Had my truck serviced last Friday. Great service team. Jonathan was knowledgeable and explained all items well. Thanks. More

by Keslerdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
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Oct 05, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, It makes our day to hear that your Service Advisor, Jonathan, was so helpful ensuring you were able to get the information and truck maintenance you needed. We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

September 30, 2025

Professional, courteous & responsive to my needs. Alex my service advisor goes above & beyond always! He does what he tells you he going to do & follows up. More

by Lizzy2golf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Oct 05, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Lizzy, Hearing that you had a positive interaction with your Service Advisor, Alex, makes us very happy! We'll let our staff and Management Team know about your 5-star review and feedback. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

September 29, 2025

Alex was my service tech and he did a phenomenal job. The entire dealership was very friendly and attentive. More

by Jaxbengalmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, We're so glad to learn that Alex, your Service Advisor, was helpful and that our team was friendly and attentive! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

September 27, 2025

Had a pleasure to do my oil change service at this location. I always go back because I’m not only bought my truck there, but I also trust them with my vehicle. More

by Marcosurf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
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Sep 28, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, Our Service Team is glad to have offered you a pleasurable experience while assisting you with the oil change on your truck. We will share your 5-star review and feedback with our staff and Management Team. Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

September 25, 2025

Very friendly service personnel, was quick to get an appointment, and service was speedy. They also have a great shuttle service More

by Barbara.snyder53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Sep 28, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Barbara, It is wonderful to read that our Service Team offered you personalized care and a speedy visit. We will share your 5-star review and feedback with our staff and Management Team. We appreciate your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

September 23, 2025

Excellent customer service and follow through on needs! Multiple follow up’s post sale to ensure satisfaction. More

by aneenan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorenc, Tone
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Sep 25, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, Thank you for your wonderful feedback! We're thrilled to know you felt supported by our team every step of the way, including after the sale. We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

September 22, 2025

Excellent customer service and advisers and clean environment and very knowledgeable staff . Reasonable prices and quality products More

by brownseanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarissa Phillips
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Sep 25, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, Thank you for your wonderful feedback! We're thrilled that our knowledgeable team delivered excellent service during your visit. We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

September 16, 2025

Awesome service from sales to service team. Will come back for my future truck for sure.. More

by Leogrey617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tone sales manager and nick the new salesman
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Sep 18, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, Nothing makes us happier than knowing you had a great experience with our Sales and Service Teams! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

September 16, 2025

geeat selections. clean and ask for jessica. she’s most helpful and very pleasant to talk to! More

by butterfly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jessica
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Sep 18, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, We are thrilled to know that with your Sales Advisor, Jessica, was helpful and pleasant! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

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