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Jacksonville Chrysler Jeep Dodge

Jacksonville, FL

4.7
417 Reviews
Jacksonville Chrysler Jeep Dodge has been proudly serving the Jacksonville and neighboring communities for over fifteen years. Our three-story, state-of-the-art facility was built to provide a wide range of automotive services while offering the comfort and conveniences expected by our customers to ensure a quality experience. We realize, however, that the greatest amenity we can provide is attentive employees who focus on the care of real people, our customers. Our greatest satisfaction comes from delivering a consistently positive experience that creates friends within the community and customers for life. We are proud of the assistance our employees offer to customers and community alike, including our partnerships with Wolfson Children's Hospital, local food banks, animal shelters, numerous school programs and athletic teams. We hope to strengthen these relationships and continue to make new ones for many years to come.
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11101 Nursery Field Dr.

Jacksonville, FL

32256

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Showing 195 service reviews

April 25, 2026

Very nice people here. They gave me a quick turn around. Thanks, I will be back. More

by Domerdk67
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2026

Jalen in service took ver good care of me. Minimal wait, kept in touch, worked out discount coupons etc. great job. More

by wscottshee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalen
Apr 21, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, We’re glad your Service Advisor, Jalen, took good care of you and kept everything moving with clear communication and minimal wait! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

April 14, 2026

Alex and JP both went above and beyond to take care of my vehicle needs! They communicated from the start and put me at ease. I will be returning to this location even if though I am across the bridge! Than More

by SARAHHUENKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Sarah, We’re glad Alex and JP went above and beyond to take care of your vehicle needs and kept you informed from the start, making your experience comfortable and reassuring! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

March 28, 2026

Kudos to my newfound favorite service representative, Dennis Redmond! From our first interaction, I sensed the years of experience as we interacted. Zero need for spoon-feeding anything. He schooled m More

by vcarrion32277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Redmond
Mar 31, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Vivian, We're thrilled to know that your Service Advisor, Dennis, provided the kind of support and follow-through that helped improve your overall experience! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

March 23, 2026

I can count on Clarissa Philip to get me in and out quickly. She is knowledgeable and helpful in all transactions! More

by julie.shuttlesworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarissa Philip
Mar 25, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Julie, It’s great to see your Service Advisor, Clarissa, provided knowledgeable and helpful support while keeping everything quick and efficient during your visit! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

March 13, 2026

My service advisor Quanita is amazing. She ensures my vehicle is taken care of with NO ISSUES! More

by clarence.hicks1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quanita
Mar 15, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Clarence, We are thrilled to hear that you had an amazing experience with your Service Advisor, Quanita! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

February 27, 2026

First time visitor to service department. Ryan Cowan was very courteous and knowledgeable. Definitely recommend! More

by michelle1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cowan
Mar 03, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Michelle, We’re glad to know Ryan provided courteous and knowledgeable care during your first visit to our Service Department! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

February 27, 2026

Went in for an oil change and tire rotation. Jalen has outstanding customer service skills More

by GIACOMINA42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, It’s great to know your oil change and tire rotation were handled with outstanding customer care by your Service Advisor, Jalen! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

February 27, 2026

Jalen was great, look forward to working with him again in the future. The entire staff is friendly, great people. More

by Bacon9mm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalen
Mar 03, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, We’re glad to know Jalen provided a great experience and that our team was friendly and welcoming during your visit! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

February 26, 2026

Darryl was fantastic to work with. Service took 30 minutes and started right on time. More

by crmenor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl
Feb 27, 2026 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, It is great to know that Darryl offered you a fantastic servicing experience! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

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