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Jacksonville Kia
Jacksonville, NC
781 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 781 reviews
Verified Customer
August 14, 2025
Great service every time I have bought two vehicles here and trust their service I believe in taking my cars back where I bought them! Loyalty goes both ways! and trust their service I believe in taking my cars back where I bought them! Loyalty goes both ways! More
by aaabossi
Employees Worked With
Justin Ken Rob and I’m so sorry I forgot the names of the other two super friendly and caring!
August 13, 2025
Doesn’t sound like there is notes taken very well. When client comes in with concerns about things should of been addressed when there not waiting until client calls about the same thing and want to When client comes in with concerns about things should of been addressed when there not waiting until client calls about the same thing and want to charge to see why! More
by pmdunlap67
Employees Worked With
None
August 13, 2025
The salesman I first talked to on the phone was upfront and prompt about getting me the out the door offer I asked for, we bought the car the next day. I appreciate that methodology of salesmanship- I wish and prompt about getting me the out the door offer I asked for, we bought the car the next day. I appreciate that methodology of salesmanship- I wish he would have been there the next morning when we made the purchase. More
by JOHNATHANBALLANCE99
Employees Worked With
Charvez
August 13, 2025
This Kia dealership was very accommodating and kind to me, they were all supportive and transparent. me, they were all supportive and transparent. More
by GINAMERCED36
August 09, 2025
All KIA representatives from front to rear are courteous and friendly. Feels good to have people eager to help and never too busy to ensure your happy. We now purchased 2 2025 vehicles 90 days. For a total and friendly. Feels good to have people eager to help and never too busy to ensure your happy. We now purchased 2 2025 vehicles 90 days. For a total of 3 KIAs. Huge thanks to Chevy for his professionalism and high persostandard of customer service! He is TOP shelf quality Kia Representative More
by MASONLIAM0214
Employees Worked With
Chevy
August 07, 2025
Salesman Kirk was very knowledgeable and answered questions we had on vehicles we looked at. We were down to 2 vehicles and talked about advantages and differences in both and agreed on pricing. questions we had on vehicles we looked at. We were down to 2 vehicles and talked about advantages and differences in both and agreed on pricing. More
by PAKLYNCH
Employees Worked With
Kirk and the finance manager answered all the questions and explained everything. Made it a lot easier on making our decisions.
August 06, 2025
Check engine light came on and brought it in to find out a rodent had chewed the wiring to a component of the fuel system. $4.7k quoted to repair! Called car insurance and they would cover it. Took it to To a rodent had chewed the wiring to a component of the fuel system. $4.7k quoted to repair! Called car insurance and they would cover it. Took it to Toyota if New Bern who actually did it for $446 right under my deductible. Come to find out Kia tried to rip us off by replacing the whole component not just the part. Called to speak with supervisor over dealership and he never got back to me. More
by katycteague
Employees Worked With
