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Jacksonville Kia
Jacksonville, NC
1,063 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,063 reviews
Verified Customer
May 20, 2026
Respectable team. Great communication. Clean waiting area. Respectable team. Great communication. Clean waiting area. Everything was done right the first time. Any oth Great communication. Clean waiting area. Respectable team. Great communication. Clean waiting area. Everything was done right the first time. Any other maintenance that needed to be done was explained in detail before completed More
by UNIQUE.FITNESS1995
Employees Worked With
Oil change
May 20, 2026
From first engagement to departure, his demeanor remained the same. I was there several hours because I didn't have an appointment. His Customer service skills were very refreshing as he assisted each custom the same. I was there several hours because I didn't have an appointment. His Customer service skills were very refreshing as he assisted each customer that came in the service center. In fact, he should teach a class on how to engage and appreciate each customer, even the disgruntled ones (one did come in that day)! More
by valbert1611
Employees Worked With
Christopher Lucas V
May 13, 2026
Dealership was clean, efficient and kept me updated on all maintenance requirements and recalls. Very professional. all maintenance requirements and recalls. Very professional. More
by TAMILRIPLEY
May 12, 2026
I had to go in 4 times for the same issue. That was upsetting. But after the 2d time, Chris was supportive in resolving. Many kudos to Chris. Warning - this place has.a horrendous poorly desig That was upsetting. But after the 2d time, Chris was supportive in resolving. Many kudos to Chris. Warning - this place has.a horrendous poorly designed Automated system, anytime you call - so you never reach a person, and it fails to generate call back requests, so you end up waiting and waiting, then going in person. Management needs to fix it or replace it. More
by Sue
Employees Worked With
Chris
