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Jacky Jones Chrysler Dodge Jeep Ram of Cleveland - Service Center

Cleveland, GA

4.7
226 Reviews

226 Reviews of Jacky Jones Chrysler Dodge Jeep Ram of Cleveland - Service Center

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March 24, 2025

Aways friendly,aways professional great service,quick and very reasonably priced.I will purchase all my vehicles from them due to the great after sale service. More

by paladinsk137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

The service department has always been there for me. Harrison has always had my back. More

by tjmeat4x4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Dutton
November 22, 2024

Real good service very helpful and professional and polite did not waste my time communicating well More

by charles67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kent Pardue
May 21, 2024

Their service department won't work on a car older than a 2014 with over 100k miles. We own one Dodge vehicle and two Ram trucks. Our 2019 Ram 4500 was actually purchased new at this dealership. Our Dodge is More

by Michelle Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Bellendier
February 11, 2020

Excellent customer service! I cannot say enough good things about this dealership. They've helped us on multiple times. My 3 year old vehicle had a dead battery yesterday morni More

by M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harrison
January 31, 2020

excellent RC and Bobby in sales were very helpful in finding the truck we wanted, Mackenzie in service was very helpful in servicing our old truck and getting i More

by jljkeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : R.C. Greer, Mackenzie Cain
January 23, 2020

Recent Service Visit Excellent service, people who relate well to customers, They went to extra lengths to try to diagnose the cause of my problem. Ultimately replaced wha More

by dsmazurk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Cain
January 22, 2020

Excellent Sales Department It has been a pleasure, everyone was very friendly, happy and helpful.Their goal was happy customers, I was completely satisfied with the used vehicle More

by sucipe-uga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance, Harrison , Mackenzie Cain, Wayne Irby
January 17, 2020

I love the staff at Jacky Jones! They treat you like family! In my case, better than family. I will never even consider another dealership. Can't thank y'all enough for the warm, personal, yet Profess More

by gillhampatriciaann35
Recommend Dealer
Yes
Employees Worked With
Mackenzie Cain
January 16, 2020

Great customer service. Attention to detail. They will work with you to get you in and out. They seem to always have deals on some sort of service. More

by jgsosebee115
Recommend Dealer
Yes
Employees Worked With
R.C. Greer, Mackenzie Cain
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