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Jacky Jones Chrysler Dodge Jeep Ram of Cleveland

4.8

238 Lifetime Reviews

2840 US 129, Cleveland, Georgia 30528
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Top Reviewed Employees

Mackenzie Cain at Jacky Jones Chrysler Dodge Jeep Ram of Cleveland

Mackenzie Cain

Service Advisor
4.8
Lee  Call at Jacky Jones Chrysler Dodge Jeep Ram of Cleveland

Lee Call

Sales
5.0
R.C.  Greer at Jacky Jones Chrysler Dodge Jeep Ram of Cleveland

R.C. Greer

Sales
5.0
Jamie Picciotti at Jacky Jones Chrysler Dodge Jeep Ram of Cleveland

Jamie Picciotti

Sales
5.0

Latest Reviews

November 21, 2019

"Alaska to Cleveland, Ga, no regrets. "

- svanderjagt

I had been looking on line, from Alaska, for a 4500 or 5500 Ram. JJ happened to have a new 2018 that met my requirements. My salesman Brian N. took my interest seriously and communicated with no hype or pressure. He did what he could to obtain the most reasonable discounts possible to an already discounted unit. They had a member of there staff, Hoyt, pick me up at the airport about 80 miles from the dealership, at 5 am when I arrived. The entire experience was very satisfactory. Brian did however make a small mistake about an included spare tire and wheel, that normally would not have been a standard package item, but since he had said prior that it would be included he did get it and have it prepped and available for my pick up at a dealer near me, without fuss or additional cost. Every one I had interaction with at JJ was professional pleasant. I would do the trip again. Sam V.

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Employees Worked With

November 19, 2019

"they kept me informed."

- charger69 Verified Customer

Jacky Jones provided me with thoughtful answers to my questions. They did a good job in diagnosing the electrical problem I had with my car. My service was quickly scheduled and carried out in a timely manner.

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Employees Worked With

November 13, 2019

"Not a good experience "

- charlene Verified Customer

I went in because my oil is burning too fast. I get less than 3000 miles on the synthetic oil which is supposed to last 7500 miles. When I bought the Jeep the dealer suggested oil change 5000 mile and it hasn’t made it to that since I bought it. We have stalled 2 times, the last time was in the middle of the road. This is dangerous and I have had to cancel any long distance trips for fear of breaking down. The person at the desk suggested I carry oil in my car!!!What kind of customer service is this! What am I supposed to do, I told the dealership I wasn’t leaving til they fixed it. The service manager didn’t even have the courtesy to speak to me.

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Employees Worked With

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Photos & Amenities

  • Cable TV
  • Television
  • Authorized Parts Store
  • Authorized Accessories Store
  • Customer Lounge Area
  • Free Coffee
  • Free Loaner Cars
  • Drive-In Service
  • Free WiFi
  • Vending Machines