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Jacobs Mitsubishi Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
134 Reviews

134 Reviews of Jacobs Mitsubishi Wesley Chapel - Service Center

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September 04, 2025

Service provided exceeded well beyond my expectations and I’m quite satisfied with the results. More

by Patrickgrant88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie, Incorvaia
August 29, 2025

Very nice place, prompt action, good service, excellent work. Treated well, clear communication. service with diginity. More

by WILLIAMSBURG8210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Cabrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

Dylan Wilhelmi, the service technician, Don, and Richard are great amazing employees. I highly recommend any work to be done by them! Please give those guys a raise. More

by andrewvvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Quinn, Richard Incorvaia, Dylan Wilhelmi
August 07, 2025

Everyone is pleasant and welcoming. My son was very entertained by the variety of exotic cars to look at while we waited. More

by flylynn352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

I'm happy about the follow through. My tire sensor was having issues. They resolved the problem. More

by julie.margolies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald
July 28, 2025

We always have a great experience coming here! During our last visit, Richie in the service department went above and beyond- he was flexible with my work schedule and his communication throughout More

by icsaimee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie
July 25, 2025

3.5 hour wait to get tires changed and alignment done. Alignment was not done correctly so I had to bring the truck back in. More

by marat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Cabrera
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

Front desk Richard incorvaia talk with me politely he explained about my car I appreciate More

by deniyage1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Incorvaia
July 18, 2025

I had a recall on my vehicle. Called service Department and scheduled an appointment. They were waiting for me when I arrived. The vehicle was quickly in the shop and all work was More

by Ardean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Had a same day appointment and got my issue attended to. was kept informed as I waited More

by rkmonti56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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