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Jacobs Mitsubishi Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
139 Reviews

139 Reviews of Jacobs Mitsubishi Wesley Chapel - Service Center

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September 27, 2025

Sold me a car that must have been a repo. Found too many things wrong with it days afterwards and they denied everything and said they'd fix everything. Had my car almost 3 months and when t More

by gillabyte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Cabrera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't blame him they had a new person every time I called and asked for updates he wasn't aware of anything that had transpired by the previous employees who probably quit or were fired.
September 26, 2025

Donald Quinn is an excellent advisor, he goes above and beyond to make the service experience faster & enjoyable. Very professional, kind and always informative. Very pleased overall! More

by Mar R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Quinn
September 26, 2025

A great place to get your car serviced. Excellent service. The employees treat you with kindness and respect. More

by alsonma
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Quinn
September 24, 2025

Dry very good service. Donald Richie Stephanie are there to answer your questions. Nice employees More

by r.javier53
Recommend Dealer
Yes
Employees Worked With
Jay Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2025

10/10 would recommend. Best dealership I have ever been to. From buying the vehicle to the service department. More

by melissamlisk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2025

Service provided exceeded well beyond my expectations and I’m quite satisfied with the results. More

by Patrickgrant88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie, Incorvaia
August 29, 2025

Very nice place, prompt action, good service, excellent work. Treated well, clear communication. service with diginity. More

by WILLIAMSBURG8210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Cabrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

Dylan Wilhelmi, the service technician, Don, and Richard are great amazing employees. I highly recommend any work to be done by them! Please give those guys a raise. More

by andrewvvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Quinn, Richard Incorvaia, Dylan Wilhelmi
August 07, 2025

Everyone is pleasant and welcoming. My son was very entertained by the variety of exotic cars to look at while we waited. More

by flylynn352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

I'm happy about the follow through. My tire sensor was having issues. They resolved the problem. More

by julie.margolies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald
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