Jacobs Mitsubishi Wesley Chapel - Service Center

Christine was so pleasant to deal with . . she had my vehicle in and out in no time , she even got me a quote for tires I asked for. Always have a good experience at this dealership . she had my vehicle in and out in no time , she even got me a quote for tires I asked for. Always have a good experience at this dealership More

Very professional and comfortable experience with the dealers at Jacobs! Thank you guys!!thank you dealers at Jacobs! Thank you guys!!thank you More

Jalen was a good sales person, not pushy but doesn't follow thru. We were advised we get a fill up on gas, which never happened. Come by and then when the vehicle was left there for the we promise we we follow thru. We were advised we get a fill up on gas, which never happened. Come by and then when the vehicle was left there for the we promise we were told at that time it would be taken and filled up. Never done. Then when we left it to get the addl phob we advised the passenger door lock was not working. Please follow up with the key guy and we were advised it worked. Husband tried it and it did not work. In which my husband was told by Jalen they said it was all good to go. (You should never assume and go check for yourself.) Text was sent I'll have to follow up with Richard. We heard nothing. I also asked the finance manager we will get a payment book or coupon in the mail. He advised yes. Well since nothing else was taken care of I called the Credit Union, The answer to that question was no. You have to go online create an account to get your coupons. Glad something told me to follow up so my payment would not be late. I had a friend that was going to look to buy, I advised of our issues. So that is a sale they lost. Customer service is important! More

Great sales and service. Very professional people. We felt very comfortable with the staff and felt we were treated fairly. Very professional people. We felt very comfortable with the staff and felt we were treated fairly. More

Great dealership! The greeted me right away and helped me find exactly what I was looking for The greeted me right away and helped me find exactly what I was looking for More

Great Experience, I would highly recommend going to this facility for my car services. Everyone was nice and responsive facility for my car services. Everyone was nice and responsive More

This Dealership and it's Members back you up all the ways with you buying experience and give the peace of mind a customers would want when buying a car. Kudos to all members and Management. with you buying experience and give the peace of mind a customers would want when buying a car. Kudos to all members and Management. More

Fantastic time buying my mustang at Jacob’s Mitsubishi! Everyone was very professional and I really appreciated Manager Richard. Exceptional customer service. Everyone was very professional and I really appreciated Manager Richard. Exceptional customer service. More

Awesome experience. The sales guy Jalen was great guy. He was professional in the entire time I was at the dealership. The sales guy Jalen was great guy. He was professional in the entire time I was at the dealership. More

Con artists. Sold me a vehicle with Frame damage after being told the history was clean. Sold me a vehicle with Frame damage after being told the history was clean. More