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Jaffarian Toyota
Haverhill, MA
2,028 Reviews
The Jaffarian family has been part of the Merrimack Valley community for decades as the 4th generation of our family is now part of the business. Over these years, our commitment to delivering quality customer service remains our focus to our loyal customers. For over 60 years, we have been the local, family owned Toyota dealership serving the Boston's North Shore, Merrimack Valley, Woburn and Southern New Hampshire, including Newburyport, Salisbury Beach, Haverhill and Woburn MA, Plaistow and Salem NH. We are the oldest original Toyota dealership in New England. Our "family" runs deeper as we consider our entire team working at Jaffarian Toyota and Scion to be our extended family.
Loyal customers who return to our showrooms and service departments year after year, car after car is proof of how hard we work to earn your business. We recognize and appreciate the investment involved in owning an automobile which is why we place great value on our long-standing reputation of offering a great experience and some of the best deals in new and used cars. Jaffarian Toyota holds our customers in the highest regard and values the support from the communities we serve. Come experience the Jaffarian Way. Our Toyota dealer proudly serves Woburn & Boston. From our family to yours, we look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,028 reviews
January 16, 2017
My recent visit was a 15,000 check-up for my Toyota Camry Excellent service. Timely and efficient. I had my windshield replaced at the same time with an outside vendor. The service coordinator made this happe Excellent service. Timely and efficient. I had my windshield replaced at the same time with an outside vendor. The service coordinator made this happen without a hitch. More
by Lizzy
Employees Worked With
I don't recall his name.
January 16, 2017
Quick and very professional! They explained everything I asked about, the service guy also sent me a video that explained what he did and described my over all health of my vehicl They explained everything I asked about, the service guy also sent me a video that explained what he did and described my over all health of my vehicle including my brakes and tire tread. More
by ThomasC
Employees Worked With
Chris (worked on my car), Ben Collins
January 15, 2017
25K mile service My recent visit was the best service I've had since I've had my Toyota. The service tech at the desk was amazing first time I've gone in there and t My recent visit was the best service I've had since I've had my Toyota. The service tech at the desk was amazing first time I've gone in there and that they've explained everything that was done/ checked on my vehicle . More
by Rav2015
Employees Worked With
Sadly did not get his name. Wish I had as I haven been dealing g wit Jaffarians for 20+ years and he was the nicest of all I have dealt with.
January 15, 2017
Auto purchase Good dealer experience Good service experience. Good sales expe Good dealer experience Good service experience. Good sales experience Liked the style of auto and the technology that has evolved sine we last purchased a vehicle More
by New car
Employees Worked With
Gus DelToro, Gary Clark
January 15, 2017
Purchase 2016 4Runner Staff was very friendly and attentive. Sarkis was extremely helpful and was very willing to work with the customer to ensure they were as satisfied as Staff was very friendly and attentive. Sarkis was extremely helpful and was very willing to work with the customer to ensure they were as satisfied as he could make them. More
by Customer2016
Employees Worked With
Sarkis Shamshoyan, Mary Kate Fisher, Gary Clark
January 13, 2017
Auto body repair I dropped my truck off to get fixed after a hit and run. The staff were very polite and easy to talk to. I was given a rental on the spot, which was b I dropped my truck off to get fixed after a hit and run. The staff were very polite and easy to talk to. I was given a rental on the spot, which was brand new! My car was fixed earlier than expected and when I showed up to drop off, to my surprise, my truck was completely cleaned, inside and out! My car looks great, you can't tell that there was work done at all. I will definitely be going back. More
by Jen91282
Employees Worked With
Repair and rental employees
January 12, 2017
Great Experience I just bought a 2017 Toyota Camry and the experience was very easy and straight forward. I worked with Ronnie Rosario and Gary Clark, and both were ve I just bought a 2017 Toyota Camry and the experience was very easy and straight forward. I worked with Ronnie Rosario and Gary Clark, and both were very helpful. The price of the Camry was very aggressive and I was able to get financing through Toyota (5yr, 3.5%). More
by Patrick
Employees Worked With
Gary Clark
January 11, 2017
I am very happy with the service I called in for service on a recall and oil change and was able to get an appointment for both plus I added on my favorite service of a Super Wash (gr I called in for service on a recall and oil change and was able to get an appointment for both plus I added on my favorite service of a Super Wash (great job!). I usually stay and wait in the lounge and do some work on your wireless (The coffee is great!) but this time I could not wait due to the recall job. Your service dropped me off at my work in Andover and picked me up at the end of the job. Both drivers were very friendly. Then I had a coupon in my hand but for some reason did not give it to the service agent (Franco). He followed me into the lounge and asked if he can see the coupon and he would check to see if he can apply it. He did! Thanks Franco! Thanks all! More
by Bryan
Employees Worked With
two drivers: Brian and morning driver
January 11, 2017
Thank you for exceptional service! I will tell you that Maggie is the best salesperson ever! She needs a raise!! I will recommend her to everyone! She was kind, personable and wond I will tell you that Maggie is the best salesperson ever! She needs a raise!! I will recommend her to everyone! She was kind, personable and wonderful with my son! She was so caring of everything or anything I wanted. My next car? Coming straight to her! More
by jallinson77
Employees Worked With
Maggie Paulino
January 09, 2017
25k service Fast and professional service. Ben was very friendly, professional and knowledgeable. This dealership has been great. I have bought 4 cars from them a Fast and professional service. Ben was very friendly, professional and knowledgeable. This dealership has been great. I have bought 4 cars from them and very pleased. More
by Mary T
Employees Worked With
Ben Collins
