Jaffarian Toyota

Good Experience We went in not knowing if we could get the vehicle we wanted for what we wanted our monthly payments to be. They worked with us on various scenarios We went in not knowing if we could get the vehicle we wanted for what we wanted our monthly payments to be. They worked with us on various scenarios until we came within just a few dollars of what we wanted our payments to be. There was no pressure whatsoever, rather they worked with us to a satisfactory solution, and we ended up with a new 4Runner. More

Purchase 2018 Rav 4 Have been dealing with Jaffarian Toyota for 35 years in purchase of toyota's(Tercel,Corolla,Camry,and Rav 4) Had a very pleasant experience with Richa Have been dealing with Jaffarian Toyota for 35 years in purchase of toyota's(Tercel,Corolla,Camry,and Rav 4) Had a very pleasant experience with Richard Johnson and other staff employees in purchase of new Rav 4 as always. That's why I keep coming back. More

What Tangled Web Tim Digaetano Weaved . This review is on behalf of the poor experience with the "sales manager" Tim Digaetano who said and promised anything to get the quick sale ! The sale This review is on behalf of the poor experience with the "sales manager" Tim Digaetano who said and promised anything to get the quick sale ! The salesperson who helped us, who I don't want to name to be fair, was great. What is going on months now since Tim made all these promises , Turns out We are not the only customers that had this type experience with him. We have been coming here for years and have had great experiences . I have to say the the rest of the sales staff and dealership personal are great, professional , friendly and honest including the service department. We would of given a gleaming 5 star review if It wasn't for the poor experience and odd encounter we had with Tim who just seem to have a untrustworthy used car salesman feeling about him! Tim was involved with the process , too involved! He was very hyper soon as we met him, he would say something and in the next sentence contradict what he just said ! He made mistake after mistake and seemed to be out of touch on planet Tim! What was most worrisome and a red flag was how his attitude/demeanor fluctuated so rapidly. He was all over the place! Turns out We are not the only customers that had this type experience with him. We decided to share our poor experience so others can be forewarned on what to expect before they also get treated this way . What is going on months now since our experience , turns out Tim "no longer works for the dealership" what a surprise! The only good part about this news it that we will give the dealership another chance and keep using their great service department with Mark . More

Answered All My Questions The sales team, including Francesca, was easy to work with and answered all my questions over the course of multiple days. Francesca was very patient The sales team, including Francesca, was easy to work with and answered all my questions over the course of multiple days. Francesca was very patient and accommodating, very thorough in her explanation of the car's features. More

Annual vehicle inspection Thie staff at this dealership is always friendly, accommodating and efficient. It is always easy to make an appointment. The service is always promp Thie staff at this dealership is always friendly, accommodating and efficient. It is always easy to make an appointment. The service is always prompt and excellent. I would highly recommend this dealership. More

Truck physical Brought truck in for repairs from radiator to rear bearing trans fluid ,tuneup,and more . Very satisfied with the work was done . the driver who drove Brought truck in for repairs from radiator to rear bearing trans fluid ,tuneup,and more . Very satisfied with the work was done . the driver who drove me home and picked me up was very friendly. Nikol was great ,she kept me informed as the work was being done . Thank you More

10,000 service I recently had my 10,000 service completed. At the same time my vehicle required body work. Mark Jaffarian came to the service department while I wa I recently had my 10,000 service completed. At the same time my vehicle required body work. Mark Jaffarian came to the service department while I was registering for my 10,000 service. Killed two birds with one stone thanks to the efficiency of the service that Jaffarians provides. They were not only accommodating but also pleasant to deal with. Thanks Mark Jaffarian and all the people in service who helped make my day. Picked up my vehicle shinny on the outside and vacuumed on the in! Love a clean vehicle! More

Body work They said it would take a week was done in 3 days. They cleaned the truck inside and out, that was not expected. They were great to deal with. They said it would take a week was done in 3 days. They cleaned the truck inside and out, that was not expected. They were great to deal with. More

State Inspection Initially I was concerned when I entered the dealership's service center and did not recognize anyone. I was not greeted as a long time customer who Initially I was concerned when I entered the dealership's service center and did not recognize anyone. I was not greeted as a long time customer who has not only purchased several our vehicles at Jaffarian, but also have them routinely serviced there at the dealership. Everyone was polite and helpful, and the service was completed in a timely and satisfactory manner. More

Excellance WOW Brought my rav4 in for an estimate and Paul laid out the red carpet for me. Took my key and had a rental car ready for me on a Monday morning, called Brought my rav4 in for an estimate and Paul laid out the red carpet for me. Took my key and had a rental car ready for me on a Monday morning, called me on Friday morning saying my rav4 is ready.Wow what a beautiful job they did,asked is that mine looked brand new,best body shop i've ever been to wish all businesses were this good.Thanks to all who made this so easy for me to get through this,fantastic service,Robert H. Guillemette. More