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Jaffarian Toyota

Haverhill, MA

4.6
2,035 Reviews

600 River St

Haverhill, MA

01832

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2,035 Reviews of Jaffarian Toyota

November 06, 2016

Leased 3 vehicles My family members and I leased 3 vehicles recently. We were looking for very competitive terms. We eventually were able to complete the "package deal" More

by corollas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarkis Shamshoyan, Maggie Paulino, Tony Bruno
November 05, 2016

Unanticipated pleasant sales experience I just bought a 2016 Tundra from Andrew. I was on the fence with buying a new truck and really just wanted a used one that would be my forever truck. More

by Carodo1979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bruno, Andrew Robbins
November 04, 2016

A good experience Maggie and the crew at Jaffarian were extremely professional and helpful through the entire process. They made car-buying, which I usually dread, a pl More

by dj22f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Paulino
November 02, 2016

MAKE PROBLEM WORST I took my Lexus there. Had a loud noise coming from one side of tire I though it was coming from the emergency brake and I decided to take it to this More

by Idali Flint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Franco Espaillat
Dec 05, 2016 -

Jaffarian Toyota responded

Jaffarian Volvo Toyota said on 11/03/2016 09:43 AM (Private Message) Hello Miss Flint, My name is Ben Collins and I am the Service Manager that you were speaking with when you picked your vehicle up. I understand the situation was upsetting while you were being assisted by the our Service Consultant. Having spoken to you before you left, reducing the cost of the diagnosis and honoring the original agreement of the rental charge, I thought that we had cleared things up. Obviously, this was not the case. I would like to speak with you if at all possible so that I can ensure your continued satisfaction and to further retain your trust and, most importantly, to see if we can get the noise resolved that you paid to have addressed. Please contact me at your earliest convenience. Thank You, Ben Collins Service Manager 978-234-1208 Office bcollins@jaffarian.com

October 31, 2016

Excellent Management Wasn't happy with my initial visit but the Manager called a few days after and couldn't be more nice. He took care of everything and made sure I was a More

by rmacinnis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bruno
October 27, 2016

An "out-of-country" visitors satisfaction! After the "check engine" light came on during a recent drive down to Geotgetown from Montreal area this past weekend, I wasn't sure where to go to sol More

by Bruce07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Whittredge
October 25, 2016

Leasing a Corolla LE I had the pleasure of dealing with Chris Grandmaison to pick out my vehicle. He is friendly, smart, kind, patient and very knowledgeable. He listened More

by brendaj44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Blanchette, Trevor by phone., Chris Grandmaison
October 21, 2016

Very Friendly Our Salesperson Chris Grandmaison was very helpful and knowledgeable. He made our experience a great one! I love my new Toyota and would recommend Ja More

by Anna H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Grandmaison
October 20, 2016

no pressure window shopping for used car. results a sale The whole staff treated us as family from sale, finance and service right thru delivery. this was one of our more pleasant auto hunting trips we have More

by susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
gus from sales, tom blanchette from finance, Dale Whittredge
October 20, 2016

Quick thorough friendly service I called and got a same day appointment. The worker who helped me was pleasant and personable. The service was quick and easy. They were social a More

by Dpalgi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
The man next to our agent was also pleasant and social. , Dale Whittredge
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