
Jaffarian Toyota
Haverhill, MA
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2,034 Reviews of Jaffarian Toyota
good deal our salesperson,richard,was excellent.my wife and i have purchased many new cars and this was by far our best experience.HAPPY NEW YEAR. our salesperson,richard,was excellent.my wife and i have purchased many new cars and this was by far our best experience.HAPPY NEW YEAR. More
Great Experience. Richard Johnson, the sales person helped make my purchase easy. He provided me with all answers to my questions . The rest of the team was great. Richard Johnson, the sales person helped make my purchase easy. He provided me with all answers to my questions . The rest of the team was great. Looking forward to seeing them at the end of this month as we are coming to the end lease of the other vehicle. More
no problems - will continue to do business with Jaffarian appointment was for oil change and tire rotation - while there the recall notice regarding my car was addressed without my asking - thank you guys - H appointment was for oil change and tire rotation - while there the recall notice regarding my car was addressed without my asking - thank you guys - Happy New Year More
Feel good about my lease but painful getting there Ultimately I love the vehicle and lease terms but getting there was painful. The back and forth with the "manager" part consumed almost my entire day Ultimately I love the vehicle and lease terms but getting there was painful. The back and forth with the "manager" part consumed almost my entire day AND I had 2 children with me. I was PLEASANTLY greeted by Maggie upon my arrival. She is a very professional and a helpful sales associate. I give her 5 stars! I really appreciate the time she took with me. I also met with Trevor who was professional and respectful. This is my first time leasing and I would love to have a relationship with Jaffarian for many years. I definitely will give them another try when this lease is up. I think the place is VERY CLEAN and overall friendly. Thank you for providing a quality vehicle. I think this place would definitely be 5 stars in my book if it hadn't been such a difficult and stressful process. I have purchased many vehicles in my life time so I am familiar with the process. This was by far the most time consuming and painful process. I feel the staff are very good people, just those behind the scenes making the decisions make it difficult. I will have my vehicle serviced there because I have full confidence in the service people. They were very professional and friendly. I hope you take this review as constructive criticism and not a complaint. I look forward to building a relationship. More
Support at Jaffarian I went in for an oil change and was told I needed brakes. At first I was very defensive and felt I was being taken for a ride. The service advisor, Da I went in for an oil change and was told I needed brakes. At first I was very defensive and felt I was being taken for a ride. The service advisor, David was very patient with me. He explained the history of my services and showed me how far my brake pads had gotten. He worked with me on the cost and was very respectful through my scepticism. More
10.00- mile check service on my new lease I did have an appt but feel the 2 @ the front are overwhelmed! Need more service help in front. when I arrived there needs to be someone there or a si I did have an appt but feel the 2 @ the front are overwhelmed! Need more service help in front. when I arrived there needs to be someone there or a sign to tell you what to do/Re: pull up in the line ,bring in your keys etc.Not very personable.All biusiness More
Service Took my Toyota for it's 6 month service. Was in and out in no time. Great service. I highly recommend this dealer. Very friendly and works with you to Took my Toyota for it's 6 month service. Was in and out in no time. Great service. I highly recommend this dealer. Very friendly and works with you to keep you happy. More
Service check up. The Service Rep was great with explaining what was going to be done and he called when they found a few other things that needed to be fixed. The Service Rep was great with explaining what was going to be done and he called when they found a few other things that needed to be fixed. More
personable and dependable Very dependable and friendly,they understand what people expect and provide all important components of service.No hassle very comprehensive and respe Very dependable and friendly,they understand what people expect and provide all important components of service.No hassle very comprehensive and respectful. I recommended with no hesitation.. More
Excellent and prompt service I was running late for my service appointment, and I hate lateness, but David put me at ease and had the situation in order. Service was prompt, cour I was running late for my service appointment, and I hate lateness, but David put me at ease and had the situation in order. Service was prompt, courteous, and reasonable, all more than I should expect given my tardiness. I'll do my best to keep up my end and match the level of service I received next time I am in. More