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Jaffarian Volvo

Haverhill, MA

4.7
857 Reviews

600 River St

Haverhill, MA

01832

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857 Reviews of Jaffarian Volvo

January 19, 2026

Glad I chose Jaffarin. The staff keeps you informed of updates. Their friendly personalities make this customer very happy, especially when I saw the final result. I'm impr More

by Kathleenriley936
Recommend Dealer
Yes
Employees Worked With
Joe in collision and Chris in service.
Jan 19, 2026 -

Jaffarian Volvo responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 19, 2026

Glad I chose Jaffarin. The staff keeps you informed of updates. Their friendly personalities make this customer very happy, especially when I saw the final result. I'm impr More

by Kathleenriley936
Recommend Dealer
Yes
Employees Worked With
Joe in collision and Chris in service.
Jan 19, 2026 -

Jaffarian Volvo responded

Thanks for sharing about your experience with Jaffarian Volvo. We appreciate your business and hope to see you again soon! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 17, 2026

It was great customer service. The staff was extremely friendly and kind and was able to explain pricing and the work needed efficiently. More

by Keicha.mora
Recommend Dealer
Yes
Jan 18, 2026 -

Jaffarian Volvo responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 15, 2026

I purchased a new Rav4. It was prepped and ready to drive when it was delivered. My salesman was Jay Dwyer. He went out of his way to expedite vehicle registration and deli More

by froggybugs
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Dwyer
Jan 15, 2026 -

Jaffarian Volvo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jaffarian Volvo, we look forward to having you as a valued customer for many years to come! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 14, 2026

Great experience! No pressure. Very informative and I really enjoyed the experience. Knowledgeable, friendly, client focused More

by jngoodman
Recommend Dealer
Yes
Employees Worked With
Craig Rogers, Craig Rogers
Jan 14, 2026 -

Jaffarian Volvo responded

Thank you for choosing Jaffarian Volvo. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 14, 2026

Received an offer. Went in in the morning and waited a couple hours, got my oil change and wipers for free. Very satisfied. More

by Briannagrimes27
Recommend Dealer
Yes
Jan 14, 2026 -

Jaffarian Volvo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 14, 2026

Took new truck in for 10,000 mike service. Expected tires rotated but it did not happen. Now I have a 2nd appointment to get the tires rotated. Added hassle, and time for something which shoul More

by gpowers33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service on 1/10/26
Jan 18, 2026 -

Jaffarian Volvo responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

Jan 18, 2026 -

Jaffarian Volvo responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

January 13, 2026

Too much for a few sentences He answered questions with 'I don't know I am a product specialist' More

by Nburd
Recommend Dealer
No
Employees Worked With
Michael Mancini
Jan 15, 2026 -

Jaffarian Volvo responded

Providing a positive experience is our top priority, and we're sorry that we failed here. And I appreciate your feedback as it allows me the opportunity to re-train both Michael and our entire staff to ensure that it does not happen again. We are always striving to improve and your review will help us do just that so 'Thank You'. Regards, Alfonso Romano General Sales Manager/ aromano@jaffarian.com

Jan 17, 2026 -

Jaffarian Volvo responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

January 12, 2026

Receptive, professional,listened to my concerns. Thanks Joe! Ask me after I get my car back. More

by Kathleenriley936
Recommend Dealer
Yes
Employees Worked With
Joe Foss
Jan 12, 2026 -

Jaffarian Volvo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 10, 2026

I had a great experience getting my truck serviced at Jaffarian. The staff was very courteous and friendly, with great communication (using both phone and text) keeping me updated on the status of my rep More

by Toyota driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose (★★★★★), Bianca (★★★★★)
Jan 10, 2026 -

Jaffarian Volvo responded

Thanks for sharing your thoughts about your experience with Jaffarian Volvo. We appreciate your business and hope to see you again soon! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

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