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Jaguar DFW

DFW Airport, TX

4.9
670 Reviews

1300 East State Highway 114

DFW Airport, TX

75261

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670 Reviews of Jaguar DFW

December 03, 2020

Service fell short..I bought my 2014 RR Sport to replace the master windows switch ($650 to replace + Labor) and the Door panel was not even put back correctly...on picking up the vehicle I noticed the door More

by robert.ramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Carimi
Dec 04, 2020 -

Jaguar DFW responded

Hi Robert, thank you for taking the time to write a review about your experience. Our goal is to ensure that everyone who visits us has an excellent experience from start to finish, so I am sorry to hear that was not the case. We value every client and I would appreciate the opportunity to discuss this further. Please contact me at your earliest convenience at social@parkplace.com and I would love to connect you with our Manager. Thank you!

Dec 16, 2020 -

robert.ramirez responded

I talked with the service manager and he reiterated that this never happens, the technician has worked for a long time with them, nobody ever has reported this. There was never an offer to bring it back and we would take a look...I understand that there are things a technician looks for, if I bought in the vehicle for new tires, I would expect the tech to point out that my brake line where worn or the bushings needed replacing...I would welcome that. But in this case, not even ensuring that nothing else was loose, that even the door was set in place before giving it back to the customer...that to me is unexpectable. I was offered to bring it back by service rep....but that was going to cost me $$$.

November 28, 2020

I had a great experience at Park Place Land Rover! They’re customer service and professionalism are top notch. I worked with Roxie Byars and she was fantastic! I highly recommend this dealership. More

by Rachel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxie Byars
Jan 05, 2021 -

Jaguar DFW responded

Hi, thanks so much for rating us so high! Be safe on the road!

November 21, 2020

Kendall Richards was awesome to work with. Bought a Range Rover sport from out of state and the experience was fantastic. Would recommend Kendall for anyone looking to buy a car. More

by NJV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KENDALL RICHARDS, Kendall Richards
Jan 05, 2021 -

Jaguar DFW responded

Hi, we are delighted to see this rating! Have a great day!

November 16, 2020

Jaguar Land Rover DFW is an outstanding Park Place dealership because of sales people like Kendall Richards. The courtesy and respect he showed me while I viewed several automobiles was only exceed by More

by mb javier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Richards, Kendall Richards
Jan 05, 2021 -

Jaguar DFW responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

November 03, 2020

Kendall Richards made buying my first car a great experience. He helped me understand some of the basic controls of my new F-Type and was very helpful in presenting all available options and extras f More

by jbarrios1357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Richards
Jan 05, 2021 -

Jaguar DFW responded

:-) Wow! Thank you for rating us so many stars!

October 29, 2020

Price Clark is amazing. I have purchased from him before and will do it again. He made the whole experience easy from start to finish! This is my 3rd car from this dealership and it has always been a good More

by chadcol
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Price Clark
Jan 05, 2021 -

Jaguar DFW responded

chadcol, we are delighted to see this rating! Have a great day!

October 18, 2020

Excellent and speedy transaction. Price and John are true professionals and I highly recommend. Price was prepared and paperwork quickly organized. Fastest car purchase I’ve ever experienced! More

by JCLEGLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Heshion, Price Clark
Jan 05, 2021 -

Jaguar DFW responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

September 04, 2020

I purchased a Land Rover Dicovery with John 18 months ago and he has gone above and beyond on helping me sell it. He responds within minutes and really goes the extra mile. I don't know what I would do witho More

by smarynick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Heshion
August 17, 2020

Upon entering we were greeted and acknowledged and it only got better, we were introduced to Mr. Paul Light, questions were asked and answered satisfactorily, I got exactly what I wanted. Thank you for a More

by rose
Recommend Dealer
Yes
Employees Worked With
Paul Light
August 12, 2020

Great experience; professionals who care! Price Clark was a huge help to me in purchasing my car. He is a total professional who does a great job presenting and explaining features, but he is More

by txtt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Price Clark
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