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Jaguar DFW

DFW Airport, TX

4.9
700 Reviews

1300 East State Highway 114

DFW Airport, TX

75261

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700 Reviews of Jaguar DFW

December 24, 2020

Kendall was great to work with for my vehicle purchase. He took care of everything very timely and even picked me up to get the truck! Very awesome! Thanks Kendall!! More

by Dvzemail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Richards
Dec 24, 2020 -

Jaguar DFW responded

We always appreciate positive reviews! Thank you, and happy motoring!

December 23, 2020

Kendall was very helpful and made every effort to make our deal move forward quickly and seamlessly. Dealing with a Kendall was a pleasure and would recommend him to anyone looking for a similar experienc More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Richards
Dec 24, 2020 -

Jaguar DFW responded

Ryan, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

December 23, 2020

Kendall was Fantastic! Knowledgeable and very responsive. He made buying a vehicle from another state very easy. I look forward to working with him again. More

by CB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Richards
Dec 24, 2020 -

Jaguar DFW responded

CB, thanks so much for rating us so high! Be safe on the road!

December 23, 2020

We needed a larger vehicle for our son who is 6’5” and no longer fit in moms car. We found an Expedition that my wife fell in love with and Kendall was fantastic! If you want to actually have fun experienc More

by martyjoe98422
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Richards
Dec 24, 2020 -

Jaguar DFW responded

martyjoe98422, thank you for taking the time to leave us this positive review! Have a wonderful day!

December 23, 2020

Kendall made the buying process a breeze and seamless transaction! He went above and beyond to make sure I got the car I wanted and a good deal! More

by Ericka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Richards
Dec 24, 2020 -

Jaguar DFW responded

Thank you! We hope to be of service to you again!

December 07, 2020

Great experience, no back and forth, the car was ready when I got there! I will buy from Park Place again. I loved dealing with just one person. Thank you!! I love my car! More

by jessicasellsquick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Richards
Dec 14, 2020 -

Jaguar DFW responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

December 06, 2020

Thank you for you professionalism and help when I bought my car. I appreciate your patience and for not pressuring me in anyway. Overall it was an enjoyable experience. Cheers! More

by winn9587
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Richards
Dec 14, 2020 -

Jaguar DFW responded

winn9587, we really appreciate this positive review! Thanks so much!

December 05, 2020

I was referred to Kendall by someone that had previously worked with him. I found Kendall very easy to work with. He is very knowledgeable on the products offered. The buying and delivery experience coul More

by Don
Recommend Dealer
Yes
Employees Worked With
Kendall Richards
Dec 14, 2020 -

Jaguar DFW responded

Don, thanks so much for rating us so high! Be safe on the road!

December 05, 2020

I contacted Kendall Richards from the NorthEast about a Range Rover. Kendall was one of the most prompt and professional People I’ve ever had the pleasure to do business with. He made an out of state More

by Lasurman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Richards
Dec 14, 2020 -

Jaguar DFW responded

Lasurman, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

December 03, 2020

Service fell short..I bought my 2014 RR Sport to replace the master windows switch ($650 to replace + Labor) and the Door panel was not even put back correctly...on picking up the vehicle I noticed the door More

by robert.ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Carimi
Dec 05, 2020 -

Jaguar DFW responded

Hi Robert, thank you for taking the time to write a review about your experience. Our goal is to ensure that everyone who visits us has an excellent experience from start to finish, so I am sorry to hear that was not the case. We value every client and I would appreciate the opportunity to discuss this further. Please contact me at your earliest convenience at social@parkplace.com and I would love to connect you with our Manager. Thank you!

Dec 16, 2020 -

robert.ramirez responded

I talked with the service manager and he reiterated that this never happens, the technician has worked for a long time with them, nobody ever has reported this. There was never an offer to bring it back and we would take a look...I understand that there are things a technician looks for, if I bought in the vehicle for new tires, I would expect the tech to point out that my brake line where worn or the bushings needed replacing...I would welcome that. But in this case, not even ensuring that nothing else was loose, that even the door was set in place before giving it back to the customer...that to me is unexpectable. I was offered to bring it back by service rep....but that was going to cost me $$$.

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