Jaguar DFW

Vehicle Purchase We worked with Laura Nichols and she was outstanding throughout the entire process! We came in about an hour before closing time and drove off the lot We worked with Laura Nichols and she was outstanding throughout the entire process! We came in about an hour before closing time and drove off the lot with a new car. Laura could not have been more professional, knowledgable and helpful to us. She had our interest at heart and we would highly recommend asking for Laura the next time you're in the market for a car -- new or used. She is one of the best our family has ever worked with! We also worked with Daniel on closing the deal and working with him was also a pleasure! Whoever is doing the hiring and setting the tone at Park Place Jaguar is doing a great job!!! More

F-Type so right ~ Thank you Paul Light! I couldn't decide between the Porsche Boxster, Cayenne or the F-Type. As a previous owner of both Jaguar and Porsche, I was torn. I'm not so sure I I couldn't decide between the Porsche Boxster, Cayenne or the F-Type. As a previous owner of both Jaguar and Porsche, I was torn. I'm not so sure I would have gone with the F-Type or even Jaguar, if I hadn't worked with Paul Light. In the distant past, I felt that Sales at another Jaguar dealership did not take my buying needs seriously,as if I was being "qualified" which eventually caused me to move on to another type of car & dealership. From the moment I met Paul, he made me feel comfortable and addressed all my concerns. I only had an hour to test drive the car and have quick conversations with him the day I stopped in. I had a lot going on that week (mom's move, vet appt.'s, etc., etc.,) and he was very patient with me and was not ever pushy. He was just very thorough to follow up with me and allow me enough time to get in my mind set in making a decision. With very little effort on my part, he handled all prior paperwork and make the final sales transaction go very smoothly even surprising my husband on the day of the sale. If I even had a doubt that this would be the right car, I feel now assured it was the right choice. I appreciate the time he spent showing me all the features of this car to where I feel comfortable and not have to keep referring to a manual. I am so excited to be back again with Jaguar and the way the car drives is a DREAM! Jaguar ~ as long as you have Paul ~ you have my business for life! Thank you again, Paul, I enjoyed working with you! Grace N. More

Dream Car F-Type We were cautious and thorough in our considerations in buying our new car. Jack was patient and thorough in helping us as we came to our decision. O We were cautious and thorough in our considerations in buying our new car. Jack was patient and thorough in helping us as we came to our decision. Of all the cars I have purchased over the years, Jack has made this process the best. I could not be happier. More

What Should Be Called A NON Certified Jaguar I purchased my 2010 XK because of the Certified Jaguar Used Car reputation. This is my 6th Jaguar and have ALWAYS been happy in the past. Purchased my I purchased my 2010 XK because of the Certified Jaguar Used Car reputation. This is my 6th Jaguar and have ALWAYS been happy in the past. Purchased my vehicle via the internet and this dealership should not be certifying cars. After going through my car thoroughly, Jaguar wants nearly $ 13,000 to fix the "cosmetic" things that should have been taken care of prior to it being called a Certified Jaguar Used Car. More

Used Lexus Buyer After scouring the internet for weeks, I narrowed my vehicle search to Park Place. I was connected to Brad Pyatt to inquire about a used Lexus they h After scouring the internet for weeks, I narrowed my vehicle search to Park Place. I was connected to Brad Pyatt to inquire about a used Lexus they had for sale. Having to drive 300 miles from Hot Springs, AR I wanted confirmation it met all my needs and was indeed the clean car I was looking at in pictures. This is a very professional dealership and Brad Pyatt was instrumental in my final decision to purchase my car. In his own words "it drives like your sofa", and boy was he right. I am extremely pleased and love the car! More

What you expect when buying a luxury car Brad was excellent to work with, from our initial communications, setting up our test drives, and handling the whole purchase experience. Brad, and t Brad was excellent to work with, from our initial communications, setting up our test drives, and handling the whole purchase experience. Brad, and the entire dealership, is what you expect when you go to buy a luxury car. More

A Good Experience!! I Was very pleased with my experience at Park Place Jaguar. Pauls assistance , and knowledge of the vehicle I wanted to purchase was very helpful. I d I Was very pleased with my experience at Park Place Jaguar. Pauls assistance , and knowledge of the vehicle I wanted to purchase was very helpful. I did not feel pressured in any way, but appreciate the personal attention I received. Thank you very much for all the help. Forrest More

Pre-Owned Hummer H2 Purchase During a recent business trip to Dallas I visited a couple of used vehicle dealers in the Carrollton Texas vicinity in search of a Hummer H2. After s During a recent business trip to Dallas I visited a couple of used vehicle dealers in the Carrollton Texas vicinity in search of a Hummer H2. After several disappointing encounters with what I call "warehouse sellers", I decided to venture a little further and drove over to the Park Place Jaguar Plano dealership. What an amazing difference in class and style! I was blessed to have a very professional sales person, Mr. Caleb Hernandez, assist me with my review of the H2. Caleb was very knowledgeable about the H2 and was able to explain the vehicle features. After the test drive I asked if I could perform a detailed inspection on the vehicle and to my pleasure, not only was I allowed to inspect the H2, (it is important to note that the "warehouse sellers" were basically offended that I wanted to inspect the vehicle and even mentioned that they typically escort people like me off site), Caleb arranged for the vehicle to be put inside one of their air conditioned show rooms. I spent nearly three hours inspecting the vehicle (which I recommend for any pre-owned vehicle purchase) and was very pleased at the condition of the H2. Jaguar Plano did an outstanding job of servicing the vehicle and preparing it for sale. The vehicle pricing was very fair and in line with market values. The purchase paperwork process took only about 30 minutes and Mr. Taylor Garrett did a fantastic job explaining all of necessary details. Being from out of town I needed to arrange a transport truck to pick up the vehicle and Caleb made sure that process went smooth offering to secure the vehicle for a couple of days until the transport showed up. Communication is so important and Caleb was on the spot with responding to email and text messages. I am very impressed with Jaguar Plano and even though I was not purchasing a brand new Jaguar, I felt like I received best-in-class customer service including the post-purchase follow up by Mr. Mike Cuzzo, General Manager. Great Job Caleb! And Great Job Jaguar Plano team. More