Jaguar Des Moines

Waits of over an hour to get a service writer.Service writer Very poorly managed help at this dealership. The people express politeness but try to talk over their mistakes and delays as though we are to be happy Very poorly managed help at this dealership. The people express politeness but try to talk over their mistakes and delays as though we are to be happy with them still. Have had similar issues now 3 times at this dealership. When you call the management on their issues rather than be accountable they ask you to go to another dealer, even after they sold you the car. They simply want to brush aside their problems as though they will go away. Poor business that will cost them long term return clients. We have several friends who have bought there and know our problems and are going to go elsewhere for future purchases. More