Jaguar Hilton Head

Buyer Beware * Untrained Employees with Lack of Product Knowledge * Very Inexperienced General Management * Product Not Properly Conditioned and Serviced For Sal * Untrained Employees with Lack of Product Knowledge * Very Inexperienced General Management * Product Not Properly Conditioned and Serviced For Sale * Argumentative * Condescending * Lack of Trust with Dealership More

Great service. Purchased a 2018 Jaguar XJ from Leah Maggio at Hilton Head jaguar. She was very informative & helpful thru the entire process. I am very happy so fa Purchased a 2018 Jaguar XJ from Leah Maggio at Hilton Head jaguar. She was very informative & helpful thru the entire process. I am very happy so far. More

Excellent service Service was excellent. Repersative all question where answer great staff you all sell more Jagiars Anyway will do business again with you all in the Service was excellent. Repersative all question where answer great staff you all sell more Jagiars Anyway will do business again with you all in the near future. More

Expectancy of Excellence! I am a returning customer of Jaguar of Hilton Head. The employees I have interacted with are always pleasant and it appears their goal is to provide I am a returning customer of Jaguar of Hilton Head. The employees I have interacted with are always pleasant and it appears their goal is to provide excellent service. I purchased an S Type Jaguar when the dealership opened. My second choice was the XF, and now the XJL, R. I choose Jaguars because of the sophisticated style, level of performance, class and distinction. I feel the service department has always taken pride in the product and service they provide. My top accolade on yesterday goes to Jude Aning because of his unbeatable work ethic. Time sometimes limit an employee from showing the upmost care. On yesterday, Mr. Aning demonstrated excellent customer care after the sale and I wanted him, and the owners to know I appreciate knowing that as a customer I'm valued. More

Terrible Customer Service I've had my car serviced at this dealership several times in the past, and it's always been good-not-great. But my experience today was beyond disappo I've had my car serviced at this dealership several times in the past, and it's always been good-not-great. But my experience today was beyond disappointing. After having an issue with my car and confirming via OBD diagnostics that it was an issue requiring immediate attention, I had my pregnant wife take me to drop off my car before hours this morning. I work out of town in an emergency department 86 miles from my house, and my wife works as well. We needed the vehicle fixed before it could be driven. When I called the service center this morning to let them know what issues I was having, I was told, "Well, you know it's gonna be a week before we can even take a look at it." A week? To even look and diagnose? "There's a lot of cars in front of you, we're booked up. I don't know what you plan on doing for a week." No compassion, no customer service, no seeking to earn my business, nothing. Sorry 'boutya. No one even offered a loaner car in the interim, nothing. I'll take it to my usual shop in town who performs excellent service and can see it immediately. The only reason I considered the dealer was because it was a major issue that needed dealer parts. But I'd rather another shop order them and install them. I've never been so unimpressed with a service center. More

Great experience. Can't say enough good things about both Heather Carlsberg and Jude Aning who both worked with me curing the purchase. Fabulous experience. And thank Can't say enough good things about both Heather Carlsberg and Jude Aning who both worked with me curing the purchase. Fabulous experience. And thank you Jim Tosh for a seamless closing. More

Jaguar F Pace experience The dealership, Manager,sales person were all friendly and professional. The car was detailed before we looked at it. I would say the dealership is fi The dealership, Manager,sales person were all friendly and professional. The car was detailed before we looked at it. I would say the dealership is first class and very welcoming. More

Best car buying experience ever Greatest car buying experience that I have had. Any concerns, or questions were addressed in detail. There was no pressure to buy, Jude my sales rep w Greatest car buying experience that I have had. Any concerns, or questions were addressed in detail. There was no pressure to buy, Jude my sales rep was courteous, professional, and attentive. Even from the very first day which was September 28th. More

Wonderful experience I give this dealership 5 stars because I couldnt find the six star. My experience here was beyond reproach. From the moment I pulled up, I was greeted I give this dealership 5 stars because I couldnt find the six star. My experience here was beyond reproach. From the moment I pulled up, I was greeted by name, which made me feel my time was worth something and my business with them was of utmost importance. From the test drive to the finance office was a pleasure. Usually the finance segment of a sale is dreadful,but not here. They made us feel so comfortable. Was I truly at the dealership? This was the most relaxed environment. Mind, I was somewhat weary having drove 2 hours, but it was worth it and for service like this I would drive twice the distance. Peacock auto mall has won my business for as long as their doors are open. More

Not so distant transaction! I live in Atlanta and was able to conduct business with Hilton head Jaguar, in particular Rachel, in a very efficient and professional manner. I got a I live in Atlanta and was able to conduct business with Hilton head Jaguar, in particular Rachel, in a very efficient and professional manner. I got an outstanding deal on a 2013 jaguar xj while receiving superlative customer service in the process. Practically every thing was done prior to my arrival!The finance team on the back end explained all options available to me as well as outlining meticulously the warranty coverage. I felt very at home away from home at this dealership! More