Jaguar Hunt Valley

My car was dropped off to Hunt Valley Land Rover from Columbia, where that dealership couldn't fix my IPace. Adrian in the service department tracked me down as soon as he got the car, kept me in the lo Columbia, where that dealership couldn't fix my IPace. Adrian in the service department tracked me down as soon as he got the car, kept me in the loop with what needed to be done to fix the problem, and finished the repair ahead of the estimated schedule. Not only was he courteous and professional, but exceptionally kind. I will drive the extra 45 minutes for all future service needs in the future- that's how impressed I was with the service here. When I came to pick up the car, the checkout was quick and efficient. This is an excellent dealership! More

I like the service and how they treat their customers. Adrian really took time to make sure I was ok and kept me updated on the progress of the work being done Adrian really took time to make sure I was ok and kept me updated on the progress of the work being done More

Great service appointment for a low coolant light issue. Dropped RR off at 9:00 AM and was complete same day by Noon. Also got a great car wash! Dropped RR off at 9:00 AM and was complete same day by Noon. Also got a great car wash! More

Great service, pricing and facilities - they went above and beyond to be sure all was ready for me when I arrived to pick up the car. and beyond to be sure all was ready for me when I arrived to pick up the car. More

I found my service adviser to be pleasant, courtesy and very detailed as to what my opinions are. very detailed as to what my opinions are. More

We really like our RR Evoque. Paul and Autonation team was amazing and helpful. We highly recommend this place Paul and Autonation team was amazing and helpful. We highly recommend this place More

My battery was dead in my 2019 F-Pace. It was flat bedded to my dealer at no expense to me . That was on Friday. By Tuesday my car was repaired , new battery and new rear brakes which were It was flat bedded to my dealer at no expense to me . That was on Friday. By Tuesday my car was repaired , new battery and new rear brakes which were due. I only paid for the brakes. George , my contact person was superb. Very happy customer. More

Ms. Pamela was helpful throughout the process and beyond. I will highly recommend her. Very timely are friendly. I will highly recommend her. Very timely are friendly. More

Very friendly and hospitable staff. Kept me inform throughout the whole process. They were very accomodating. Kept me inform throughout the whole process. They were very accomodating. More

I just missed by a week or so my complimentary annual service cut-off date due to my error - I thought it was extended for 2022 as it previously was for 2021 for Covid reasons. Bill Keyes and Grant auth service cut-off date due to my error - I thought it was extended for 2022 as it previously was for 2021 for Covid reasons. Bill Keyes and Grant authorized the complimentary service. I later found out that Jaguar USA rejected my "claim" and the dealership absorbed the entire cost. You can't treat customers better than that - can you! More