Jaguar Land Rover Albany

Big Fan of Cidalia Millham I stopped in the dealership one snowy Saturday afternoon just wanting to "look" at a new S60 to see if I was interested enough to give up my beloved 2 I stopped in the dealership one snowy Saturday afternoon just wanting to "look" at a new S60 to see if I was interested enough to give up my beloved 2004 Saab 9-3 Arc. As soon as my husband and I walked in the showroom, we were greeted by a very friendly receptionist who called Cidalia over to assist us. She greeted us with a warmth and friendliness that made us feel as though we have known her all of our life. She listened to my interests and suggested we go for a drive. I was reluctant because the weather wasn't very good. Cidalia said, "This is exactly the weather you want to drive this car in. Every car is easy to drive on a beautiful blue sky day, but this car, this weather was made for this car. It will make you feel safe driving in this weather." Once in the beautifully appointed and super comply car, Cidalia directed me to a twisty, turn, bumpy road that provided one of the best test drives I have ever experienced. I was sold!!! Throughout the negotiation, Cidalia really listened to what I wanted AND she spoke to me, while engaging my husband in conversation to the extent that he was interested. She is the only car salesperson I have worked with that really advocated on my behalf and she got me what I wanted. When I went in to pick up my Volvo, Cidalia sat in the car with me as she made sure my mobile phone synced with the bluetooth, and ensured that I was very well versed on every aspect of my car's operation. She introduced me to everyone: the business managers, Parts guys, Service people and the receptionist, who all to a person was very knowledgeable and friendly. With Cidalia, our contact did not end at the signing of the contract and delivery of the car. She made it very clear that she is my "go to" person for everything regarding my Volvo and she checks in with me regularly. Already, I've recommended her to 3 or my friends. What can I say? She's the greatest! More

XC 60 with Cidalia help. I was very pleased with the vehicle presentation and assistance from Cidalia. She was very attentive and very thorough. Always more than willing to an I was very pleased with the vehicle presentation and assistance from Cidalia. She was very attentive and very thorough. Always more than willing to answer questions and or find out the information requested. The vehicle price was understandable but not a factor in evaluating her efforts. Thanks again from the previous "27 years of being a Saab owner" guy. I have switched to the Swedish Sister. More

This was our first time at this dealership and would return in a heartbeat. We contacted them via email, which was answered by Cidalia Millham. We made an appointment to see a car the next week. Righ return in a heartbeat. We contacted them via email, which was answered by Cidalia Millham. We made an appointment to see a car the next week. Right from the start Cidalia was honest and friendly. There was no back and forth just a quick and easy negotiation, where both parties were happy. We now consider Cialia a friend, as well as our salesperson. She goes well beyond to make sure every detail is perfect. All parties we dealt with were great, John (general manager) as well as Mark (finance). More

Great customer service. Friendly staff. They have a great selection of cars, well maintained and clean. Knowledgable staff and pleasant to deal with. Thank you. selection of cars, well maintained and clean. Knowledgable staff and pleasant to deal with. Thank you. More

I've owned Volvos for the last 25 years (1987 240, still running; 1989 240 traded in for my currently owned 2002 XC70). On Feb 25, 2014 my wife and I went to Capital Volvo to purchase a new Volvo. Whe still running; 1989 240 traded in for my currently owned 2002 XC70). On Feb 25, 2014 my wife and I went to Capital Volvo to purchase a new Volvo. When we parked our XC70, we met Cidalia. We all went inside to discuss what we were looking for and Cidalia showed us the new Volvos on the floor.We decided on a 2014 XC70 with specific features. The vehicle with those features was not on site, but Cidalia was able to reach out and obtain the XC70 that we wanted from another Volvo dealer. She promised that the vehicle will be ready for us to pickup on Feb 28, 2014, and it was. Cidalia was a pleasure to work with and I would recommend her to anyone wishing to purchase/lease a Volvo. Cidalia thank you very much for the time spend with us. Mr & Mrs Dunn, Loudonville, NY More

A big "Thank You" to everyone at Capital Luxury Cars! We came back to purchase another Volvo from your dealership because everyone was extremely professional and helpful the first time around...esp Cars! We came back to purchase another Volvo from your dealership because everyone was extremely professional and helpful the first time around...especially Cidalia. We told them what we needed, and they found the perfect vehicle for us. Walking into their dealership isn't a dreadful ordeal like it was when we visited other places. We didn't feel as though they were trying to trick us or give us false information. Any problems along the way?... No way! Cidalia, Bob, Mark, and their whole team did all the hard work . All that we had to do was take a test drive. Thank you for restoring my faith in car sales! More

Best service center in area. . Everything was explained to me and everyone was very friendly. Would highly recommend to anyone. I will definitely be back. to me and everyone was very friendly. Would highly recommend to anyone. I will definitely be back. More

I have bought 2 new Volvos and had my first 2001 XC70 serviced by Capital and would recommend this dealership to everyone. Their technicians Sam and Dan are the best. Kevin from parts has helped us every serviced by Capital and would recommend this dealership to everyone. Their technicians Sam and Dan are the best. Kevin from parts has helped us every time we've had questions. My 2001 XC70 was serviced by them for the 278000 miles I drove it. They took such great care of my car it's still being driven by the person who bought it. More

Cidalia was professional and helpful with me in purchasing my vehicle. My father was a car salemen for over 50 years and i have dealt with alot of people in sales. Cidalia went above and beyond any purchasing my vehicle. My father was a car salemen for over 50 years and i have dealt with alot of people in sales. Cidalia went above and beyond any sales representative i've dealt with. More

I went to the dealer for service of my 2012 S60 (which I loved) ...needed new tires and $ 400 plus routine service. 2 more months to go before lease expiration. Decided to consider new vehicle and was int loved) ...needed new tires and $ 400 plus routine service. 2 more months to go before lease expiration. Decided to consider new vehicle and was introduced to Cidalia Millham. Extremely customer service focused, professional knowledgable and helpful - walked me through the process. NO request insurmountable. Negotiated an extremely benficial deal that I could not refuse .... definitely, recommend Cidalia. MY 4th Volvo from Capital Volvo - they truly value the work they do, the vehicle they represent and loyalty to customers. Cidalia is the best- weather delayed my arrival to accept delivery of my 2014 S60 ... Cidalia? No problem. She and business office manager (also outstanding) waited for me - instead of closing - were in no rush to explain all paperwork and function of the car. Honestly, i think Cidalia hated to let me take the car - she treated it, prepared it ...and, pointed out all features as though it were her own. And, followed up to verify I arrived home safely and to be sure I loved the car - I do! MUCH pride in her work. A ++++ Laurie Neander, Oneonta New York 607-432-9114 More