
Jaguar Land Rover Albany
Colonie, NY
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I thought the experience was good -I had been on a waiting list since last summer because the New Rover is in such demand-As it turned out I took delivery last week right before Christmas- I was tryin waiting list since last summer because the New Rover is in such demand-As it turned out I took delivery last week right before Christmas- I was trying to surprise my wife and Larry and others worked to make that happen More
When time comes to buy a car, a trip to car dealerships is not something we look forward to. It is mainly because of the prevalent notion that it is difficult to build trusting relationship with sales pers is not something we look forward to. It is mainly because of the prevalent notion that it is difficult to build trusting relationship with sales person. I have certainly experienced this more than a few times over the years. However, my recent experience was a pleasant exception. When I visited Capital Volvo dealership first time, I was greeted by Cidalia Millham. She was courteous and pleasant, but more importantly, she provided me with information I was seeking in a straight-forward and matter-of-fact manner. Of course, she wanted to sell a car, but without undue pitch for sale. When I visited her a few weeks later for further information, I was so impressed by her efforts to be helpful, I signed to a deal which I did not intend to make on that day. It was great pleasure for me to buy a car through such a fine person. More
We went to volvo because we were looking for a safer car. They were willing to assess our trade in, and gave us a good deal. Cidalla helped us on choosing the right car. She offered us a test drive. We dec They were willing to assess our trade in, and gave us a good deal. Cidalla helped us on choosing the right car. She offered us a test drive. We decided to get a black on black XC 60 with a 20 in alloy wheels. At first we were a bit disappointed because they can't find the car. Finally, Bob Chetwynd was able to locate the car. Relative to financing, Mark Taylor was able to find us a better rate. Thank you for all your help. More
Worked for months to find the specific car, features, and price I wanted. Reached out to me only when a qualified opportunity presented itself. Very friendly and accommodating. price I wanted. Reached out to me only when a qualified opportunity presented itself. Very friendly and accommodating. More
Cidalia was and has been very friendly. She absolutely wants to make your experience the best it can be. When I went in to look at a car, it was freezing and snowing outside....that did not stop her from wants to make your experience the best it can be. When I went in to look at a car, it was freezing and snowing outside....that did not stop her from spending a good deal of time shoiwng me a few cars in the lot. More
The service at Capital Luxury Cars is consummate. Kevin Davis went above and beyond to take care of my needs. I cannot say enough about the excellent service I received. The staff was very attentive and Davis went above and beyond to take care of my needs. I cannot say enough about the excellent service I received. The staff was very attentive and praiseworthy. It seems in these difficult times that people forget to look beyond the problem and see the person they are dealing with. Kevin and his staff did just that. I know I will be returning again and again for service to my vehicle. And when it comes time to purchase a new car, I will be knocking at their door for that also. I highly recommend this dealership and service center!! More
We had an excellent experience at Capital Luxury Cars and would recommend your dealership to anyone looking to purchase a vehicle. We've purchased our last four vehicles from Dan Culbert, so it was without h would recommend your dealership to anyone looking to purchase a vehicle. We've purchased our last four vehicles from Dan Culbert, so it was without hesitation when we needed a new car the first and only call we made was to Dan. We know Dan is excellent at his job, knowledgeable, trust worthy, honest, he's also been a trusted business partner, client and friend to us for over a decade. I've also had the pleasure of knowing and working with both Cidalia Millham and Mark Taylor in their past careers and know them both to be a hard workers, honest and trustworthy. They took excellent care of us, explained everything we needed to know about the vehicle in detail and made the process both a pleasant and enjoyable. You are very lucky to have such an excellent team of professionals representing your dealership. It's been a pleasure doing business and we look forward to working together again in the future! Sandra & Joseph Nardoci More
After visiting several dealerships including Nissan, Buick, Subaru, Mazda, and another Volvo dealership, we came back to Capital Volvo. The staff was great and very patient with us. They are thorough a Buick, Subaru, Mazda, and another Volvo dealership, we came back to Capital Volvo. The staff was great and very patient with us. They are thorough and sincere, and we had a great experience with everyone who had a part in our purchase. I would recommend Capital Volvo to all of my friends and family. More
Our experience with Cidalia was one of the most comfortable and low pressure we have ever had in purchasing a car. She was warm, very welcoming and sincerely interested in our comfort and concerns comfortable and low pressure we have ever had in purchasing a car. She was warm, very welcoming and sincerely interested in our comfort and concerns. Even as we took a test drive in one of the dealer cars, we felt as though Cidalia was a friend coming along for the ride and genuinely enthused for us. We hope that Cidalia will be at Capital Luxury Cars when it is time to buy our next Volvo! More
The customer service we received was amazing. Cidalia and Bob went above and beyond any of our expectations. This is the best car buying experience we have ever had! We highly recommend this dealership and Bob went above and beyond any of our expectations. This is the best car buying experience we have ever had! We highly recommend this dealership and look forward to doing more business here! More