
Jaguar Land Rover Annapolis
Annapolis, MD
Filter Reviews by Keyword
By Type
Showing 369 reviews
-Part 2 - This review is after the fact - My sales -Part 2 - This review is after the fact - My sales person was awesome and his review was excellent and five stars. I am glad to announce Annapolis -Part 2 - This review is after the fact - My sales person was awesome and his review was excellent and five stars. I am glad to announce Annapolis is assisting with all my vehicle needs and management was very apologetic. Thanks More
Great experience. No complaints.Advisor Promptly Great experience. No complaints. Advisor Promptly assisted me and provided the service I needed. Follow up on what the diagnostics showed was timely Great experience. No complaints. Advisor Promptly assisted me and provided the service I needed. Follow up on what the diagnostics showed was timely and service rendered, accordingly. More
Jaguar Land Rover provides 5 Star service for 5 Star Cars! Sales and Service team members are extremely professional , knowledgeable and treat their customers with best of class service. I will alway Cars! Sales and Service team members are extremely professional , knowledgeable and treat their customers with best of class service. I will always buy and service my cars form this dealer. You are not just a sale to them ,... you are a client for life ! More
RATES AT THE TOP OF DEALERSHIP EXPERIENCES Frank Elizondo was very professional and accommodating. Frank and Chuck Thompson, sales manager went out of their way to correct a couple issues that Frank Elizondo was very professional and accommodating. Frank and Chuck Thompson, sales manager went out of their way to correct a couple issues that need concerned me on the Jag. Frank communicated with me constantly and made sure he answered all my questions and concerns and responded quickly. A truly great sales experience at Jaguar Land Rover Annapolis. Would definitely buy again and recommend them to friends. Thank You Harry More
Excellent customer service; neat and clean waiting area with ample water, beverages and snacks. Suggested additional services for tire rotation to prolong tires and promote even wear. with ample water, beverages and snacks. Suggested additional services for tire rotation to prolong tires and promote even wear. More
Always a great experience. I have been using there service for almost tens years. I would highly recommend Mike in service and Frank in sales. service for almost tens years. I would highly recommend Mike in service and Frank in sales. More
The problem wasn’t solved I have to bring the vehicle back. Squeaky sounds from the vehicle as it navigates the roads. The bushings were recommended to be changed but the situation got worse and the sque back. Squeaky sounds from the vehicle as it navigates the roads. The bushings were recommended to be changed but the situation got worse and the squeaks have become not prominent. More
Professional, Patient, Unstandable and Knowledgeable. Buying a car is a huge investment and can be overwhelming! Calvin provided above and beyond stellar customer service from beginning to end of my purc Buying a car is a huge investment and can be overwhelming! Calvin provided above and beyond stellar customer service from beginning to end of my purchase experience. He was respectful, professional, patient, flexible and knowledgeable. Overall it was a dignified process and I am grateful for Calvin's sales expertise and integrity. I encourage prospective customers to please request Calvin's assistance because you will be in good hands. Thank you for this opportunity to share my review. ChristyL More
Jonathon is always so helpful and kind! He explains everything in detail about the service to my vehicle, and what’s to come. Everyone I have ever dealt with there has been wonderful!!!!! everything in detail about the service to my vehicle, and what’s to come. Everyone I have ever dealt with there has been wonderful!!!!! More
My tire blew out on the highway. They did not have my tire in stock, but thankfully were able to send a driver to go pick one up for me. The service department was able to replace my flat tire in less t tire in stock, but thankfully were able to send a driver to go pick one up for me. The service department was able to replace my flat tire in less than 2 hours and get me back on the road. More