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Jaguar Land Rover Annapolis

Annapolis, MD

4.9
369 Reviews

101 Ferguson Road

Annapolis, MD

21409

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Showing 369 reviews

February 26, 2020

-Part 2 - This review is after the fact - My sales -Part 2 - This review is after the fact - My sales person was awesome and his review was excellent and five stars. I am glad to announce Annapolis More

by tehgueye
Recommend Dealer
Yes
Employees Worked With
Steve Miller - Service Manager
Feb 26, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for giving us the opportunity to address your concerns. We look forward to working with you again.

February 26, 2020

Great experience. No complaints.Advisor Promptly Great experience. No complaints. Advisor Promptly assisted me and provided the service I needed. Follow up on what the diagnostics showed was timely More

by Jan
Recommend Dealer
Yes
Employees Worked With
Brandon Beane
Feb 26, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for the great review, Jan. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit.

February 23, 2020

Jaguar Land Rover provides 5 Star service for 5 Star Cars! Sales and Service team members are extremely professional , knowledgeable and treat their customers with best of class service. I will alway More

by janeflynn719
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Jonathan Monias, Robert Carter, Amy Anderson, Devneet Saini
Feb 23, 2020 -

Jaguar Land Rover Annapolis responded

Jane, Thank you for your five star feedback. We appreciate your business and loyalty as our client. See you again! Please have a wonderful day!

February 22, 2020

RATES AT THE TOP OF DEALERSHIP EXPERIENCES Frank Elizondo was very professional and accommodating. Frank and Chuck Thompson, sales manager went out of their way to correct a couple issues that More

by harrybarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Thompson, Frank Elizondo
Feb 23, 2020 -

Jaguar Land Rover Annapolis responded

It's a joy to know that Frank has provided you with an outstanding level of care. Congratulations on your Jaguar, Harry. We hope you enjoy it! See you again in the future.

February 22, 2020

Excellent customer service; neat and clean waiting area with ample water, beverages and snacks. Suggested additional services for tire rotation to prolong tires and promote even wear. More

by Pokieandpoppy
Recommend Dealer
Yes
Employees Worked With
Parts dept employee. Don’t remember his name but very willing to assist me in purchasing a Jaguar hat., Jonathan Monias
Feb 23, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for allowing us to properly maintain your vehicle. We will always keep your best interests in mind. Have a wonderful day and visit again soon.

February 21, 2020

Always a great experience. I have been using there service for almost tens years. I would highly recommend Mike in service and Frank in sales. More

by Vek
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Frank Elizondo
February 20, 2020

The problem wasn’t solved I have to bring the vehicle back. Squeaky sounds from the vehicle as it navigates the roads. The bushings were recommended to be changed but the situation got worse and the sque More

by Uzamere
Recommend Dealer
Yes
Employees Worked With
Jonathan Monias
Feb 21, 2020 -

Jaguar Land Rover Annapolis responded

Uzamere, Thank you so much for sharing your great review with Jonathan! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!

February 19, 2020

Professional, Patient, Unstandable and Knowledgeable. Buying a car is a huge investment and can be overwhelming! Calvin provided above and beyond stellar customer service from beginning to end of my purc More

by ChristyL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Boggon, Sales Guide
Feb 19, 2020 -

Jaguar Land Rover Annapolis responded

Hi there, thank you for the kind words! We are so happy to hear Calvin has gone above and beyond in assisting you with your vehicle needs. We truly appreciate your business and look forward to seeing you again in the future!

February 12, 2020

Jonathon is always so helpful and kind! He explains everything in detail about the service to my vehicle, and what’s to come. Everyone I have ever dealt with there has been wonderful!!!!! More

by CThomas1215
Recommend Dealer
Yes
Employees Worked With
Jonathan Monias
Feb 13, 2020 -

Jaguar Land Rover Annapolis responded

We like our guests to be well informed and confident about their decision. Thank you for letting us know that you are satisfied with your experience. Jonathan and the team will appreciate your kind feedback. Have a great day.

February 12, 2020

My tire blew out on the highway. They did not have my tire in stock, but thankfully were able to send a driver to go pick one up for me. The service department was able to replace my flat tire in less t More

by rnewcomer
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Jonathan Monias, Frank Elizondo
Feb 13, 2020 -

Jaguar Land Rover Annapolis responded

It was our pleasure to get you back on your way. Let us know if there is anything else that we can assist you with and have a great day.

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