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Jaguar Land Rover Annapolis

Annapolis, MD

4.9
377 Reviews

101 Ferguson Road

Annapolis, MD

21409

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Showing 377 reviews

February 23, 2020

Jaguar Land Rover provides 5 Star service for 5 Star Cars! Sales and Service team members are extremely professional , knowledgeable and treat their customers with best of class service. I will alway More

by janeflynn719
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Jonathan Monias, Robert Carter, Amy Anderson, Devneet Saini
Feb 23, 2020 -

Jaguar Land Rover Annapolis responded

Jane, Thank you for your five star feedback. We appreciate your business and loyalty as our client. See you again! Please have a wonderful day!

February 22, 2020

RATES AT THE TOP OF DEALERSHIP EXPERIENCES Frank Elizondo was very professional and accommodating. Frank and Chuck Thompson, sales manager went out of their way to correct a couple issues that More

by harrybarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Thompson, Frank Elizondo
Feb 23, 2020 -

Jaguar Land Rover Annapolis responded

It's a joy to know that Frank has provided you with an outstanding level of care. Congratulations on your Jaguar, Harry. We hope you enjoy it! See you again in the future.

February 22, 2020

Excellent customer service; neat and clean waiting area with ample water, beverages and snacks. Suggested additional services for tire rotation to prolong tires and promote even wear. More

by Pokieandpoppy
Recommend Dealer
Yes
Employees Worked With
Parts dept employee. Don’t remember his name but very willing to assist me in purchasing a Jaguar hat., Jonathan Monias
Feb 23, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for allowing us to properly maintain your vehicle. We will always keep your best interests in mind. Have a wonderful day and visit again soon.

February 21, 2020

Always a great experience. I have been using there service for almost tens years. I would highly recommend Mike in service and Frank in sales. More

by Vek
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Frank Elizondo
February 20, 2020

The problem wasn’t solved I have to bring the vehicle back. Squeaky sounds from the vehicle as it navigates the roads. The bushings were recommended to be changed but the situation got worse and the sque More

by Uzamere
Recommend Dealer
Yes
Employees Worked With
Jonathan Monias
Feb 21, 2020 -

Jaguar Land Rover Annapolis responded

Uzamere, Thank you so much for sharing your great review with Jonathan! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!

February 19, 2020

Professional, Patient, Unstandable and Knowledgeable. Buying a car is a huge investment and can be overwhelming! Calvin provided above and beyond stellar customer service from beginning to end of my purc More

by ChristyL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Boggon, Sales Guide
Feb 19, 2020 -

Jaguar Land Rover Annapolis responded

Hi there, thank you for the kind words! We are so happy to hear Calvin has gone above and beyond in assisting you with your vehicle needs. We truly appreciate your business and look forward to seeing you again in the future!

February 12, 2020

Jonathon is always so helpful and kind! He explains everything in detail about the service to my vehicle, and what’s to come. Everyone I have ever dealt with there has been wonderful!!!!! More

by CThomas1215
Recommend Dealer
Yes
Employees Worked With
Jonathan Monias
Feb 13, 2020 -

Jaguar Land Rover Annapolis responded

We like our guests to be well informed and confident about their decision. Thank you for letting us know that you are satisfied with your experience. Jonathan and the team will appreciate your kind feedback. Have a great day.

February 12, 2020

My tire blew out on the highway. They did not have my tire in stock, but thankfully were able to send a driver to go pick one up for me. The service department was able to replace my flat tire in less t More

by rnewcomer
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Jonathan Monias, Frank Elizondo
Feb 13, 2020 -

Jaguar Land Rover Annapolis responded

It was our pleasure to get you back on your way. Let us know if there is anything else that we can assist you with and have a great day.

February 10, 2020

Great service, as always!! Mike Kelley and Mirt Buzard Great service, as always!! Mike Kelley and Mirt Buzard are just the best!! Mike always goes above and beyond, to deliver exceptional service and Mir More

by Dcarew
Recommend Dealer
Yes
Employees Worked With
Most Buzard, Mike Kelley
Feb 11, 2020 -

Jaguar Land Rover Annapolis responded

We'll definitely be sure to thank our team for providing you with an exceptional level of service. Thanks for sharing your outstanding feedback. We welcome you again!

February 08, 2020

Since purchasing my Range Rover, I’ve remained impressed by the customer service at Annapolis Land Rover. My service rep is Mike Kelley. He’s exceptional, personable and very knowledgeable. More

by Kamillahb
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
Feb 09, 2020 -

Jaguar Land Rover Annapolis responded

Mike is definitely an asset to our team. Thanks for your feedback for your service experience for your Range Rover. We'll be looking forward to your next visit!

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