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Jaguar Land Rover Annapolis

Annapolis, MD

Overview
Reviews
4.9
374 Reviews
Call Dealership (410) 349-8090
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101 Ferguson Road

Annapolis, MD

21409

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Showing 374 reviews

March 21, 2025

I have been a customer of Annapolis landrover for over 20 years and have not been disappointed in the service department , services writers or the sales Department . I have always been treated with the upmos More

by steveharr54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mellisa Goodson , Frank Elizondo
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Mar 25, 2025 -

Jaguar Land Rover Annapolis responded

We're truly grateful for your continued trust over the past 20 years. It's great to know our team's professionalism and courtesy continue to meet your expectations. Thank you from everyone at Jaguar Annapolis Authorized Service.

March 19, 2025

Very clean and inviting atmosphere with friendly personnel really appreciate the service. Service was exceptional More

by imwright1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Jonathan Monias, Amy Anderson, Devneet Saini
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Mar 25, 2025 -

Jaguar Land Rover Annapolis responded

Thank you for the positive feedback. We're pleased to hear our team at Jaguar Annapolis Authorized Service met your expectations.

March 18, 2025

JR and the team provided great service! Excellent communication throughout the process. Very happy with results. Highly recommend. More

by AWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
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Mar 25, 2025 -

Jaguar Land Rover Annapolis responded

We appreciate your high praise and recommendation. Our team takes pride in delivering outstanding service and communication.

March 16, 2025

I greatly appreciate the service I received on this past visit. The team was warm and welcoming. Facility was nice and clean. This was my first visit and I felt good and will continue to coming back for ser More

by RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa was excellent warm and welcoming very helpful with breaking down the cost and what’s next.
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Mar 16, 2025 -

Jaguar Land Rover Annapolis responded

Thank you for sharing your positive experience with Jaguar Annapolis Authorized Service. We're pleased to hear you felt comfortable and that your vehicle was well taken care of by our team. We look forward to your next service visit with us.

March 08, 2025

Scheduling was efficient. AJ and Melissa did a great job in check-in and check-out as well as follow-up. More

by Leo Black
Recommend Dealer
Yes
Employees Worked With
Melissa , Jonathan Monias
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Mar 08, 2025 -

Jaguar Land Rover Annapolis responded

We're glad the scheduling, check-in, and follow-up met your expectations. The team appreciates your feedback on their efforts at Jaguar Annapolis Authorized Service. If you need assistance in the future, feel free to reach out.

March 04, 2025

I wasn’t happy about needing the timing chain on my 2019 Range Rover Velar replaced at 89,000 miles, but I was very happy with the courteous & professional service I received at Landrover Annapolis. More

by psimmons04011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Report | Print
Mar 05, 2025 -

Jaguar Land Rover Annapolis responded

Glad to hear our team provided courteous and professional service for the timing chain replacement on your 2019 Range Rover Velar. Your feedback is greatly appreciated by Jaguar Annapolis Authorized Service.

March 04, 2025

Land Rover of Annapolis is very prompt in returning phone calls. They are quick to address any problems that we may be having. The staff is friendly and courteous. It is a pleasure to bring our vehicles t More

by jecornetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson , Mike Kelley, Skip Tate
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Mar 05, 2025 -

Jaguar Land Rover Annapolis responded

Thank you for your kind words about our team at Jaguar Annapolis Authorized Service. We're grateful to hear that you're pleased with the service and look forward to continuing this level of care with your vehicle needs.

Mar 05, 2025 -

jecornetta responded

Thank you!

March 01, 2025

Great professional customer service, they kept me informed also I was impressed with the virtual inspection video. More

by tekitaali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
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February 26, 2025

Easy to make appointments Advisors are courteous and professional Reasonable prices Decent waiting area Maintenance video is a priceless tool After maintenance car wash was outstanding More

by L17laz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. R., Adrian and Melissa 5 ⭐️⭐️⭐️⭐️⭐️ to all
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Feb 27, 2025 -

Jaguar Land Rover Annapolis responded

We appreciate your feedback and are glad to hear you enjoyed our services. Thank you for choosing Jaguar Annapolis Authorized Service.

February 26, 2025

Provided the required service in a courteous manner and additionally arranged for an Uber to take me home and another to get me back to the dealership when the vehicle was ready More

by jonasdodoo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Report | Print
Feb 27, 2025 -

Jaguar Land Rover Annapolis responded

Thank you for choosing Jaguar Annapolis Authorized Service. We appreciate your kind words about our efforts to assist with your service needs and transportation arrangements.

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