Jaguar Land Rover Annapolis

Went The Extra Mile Kris worked hard for me, answering all my questions and keeping me informed for several months on my decision to buy my dream car. As a matter of fac Kris worked hard for me, answering all my questions and keeping me informed for several months on my decision to buy my dream car. As a matter of fact, I have the car and I still call or text him with questions. Outstanding service at each step of the way! Won't go wrong in Annapolis! More

Wonderful experience! Kris and Chris took me on a test drive before trading up my 2012 RR evoque to a 2014, and then once I had signed all the paperwork to complete the pur Kris and Chris took me on a test drive before trading up my 2012 RR evoque to a 2014, and then once I had signed all the paperwork to complete the purchase, Kris took me back out on the road to show me the newest amazing features of my car! I can't wait to go for service and drive up the hill!!! Love this car!!! More

Outstanding car-buying experience! We found Frank and Tom to be above and beyond professional, accommodating, and friendly. They made the process very simple and fast, with no hard sell We found Frank and Tom to be above and beyond professional, accommodating, and friendly. They made the process very simple and fast, with no hard sell. I highly recommend Frank for any future car buying needs! And Tom in Finance is a treat. More

Made the deal work for all of us We received excellent customer service and Robert did a great job of really selling us on the Range Rover Sport. They worked with us on our trade in We received excellent customer service and Robert did a great job of really selling us on the Range Rover Sport. They worked with us on our trade in and on our financing to make the deal work for us. We never felt pressured to purchase and I would definitely go back there again when it comes time to trade up to our next vehicle. More

Outstanding Experience! I recently purchased my first new vehicle in 13 years and was dreading the process, but the process at Jaguar Land Rover Annapolis was easily my best I recently purchased my first new vehicle in 13 years and was dreading the process, but the process at Jaguar Land Rover Annapolis was easily my best new car purchase experience ever by far! No haggling or high pressure techniques, they simply gave me a great price and financing deal and I purchased my car on the spot! Graeme Reeves was truly outstanding, knowledgeable, and quite "droll" throughout and dealing with a true Brit just seemed so appropriate for buying my new 2014 Jaguar XJL Portfolio AWD 3.0L 4 door sedan in the classic British Racing Green styling. Given that I elected to not trade in my still-beautiful 2001 silver Jaguar XK8 convertible coupe, the next day for delivery Graeme literally went the extra mile by picking me up after work at my home 15 miles away so that I would be the first person to drive my new vehicle. Everyone at the dealership was very friendly, from the general manager Ken to the finance guy Tom. I'm feel confident that my long-term service relationship will be outstanding as well. More

Easy and everyone was super nice and accommodating. I couldn't believe the general manager of the dealership took me out on a test drive and spent so much time with me when I was deciding which car to b I couldn't believe the general manager of the dealership took me out on a test drive and spent so much time with me when I was deciding which car to buy. Tom the finance guy was just as nice as we're the salesman down to the receptionist. The waiting area here is really nice too! More

Excellent Experience!!! I recently purchased a vehicle from Jaguar Land Rover Annapolis. I can honestly say I had the best experience ever at a dealership. I live over 4 hour I recently purchased a vehicle from Jaguar Land Rover Annapolis. I can honestly say I had the best experience ever at a dealership. I live over 4 hours away in a different state so was unable to view the vehicle before purchasing. Amy and Graeme were fantastic! They answered all of my questions beforehand, and personally checked the vehicle to make sure it met my standards. The car was as advertised and flawless! And the level of service was unmatched. After driving my rental car 4 hours, they were kind enough to return it for me, saving me an additional hour+ so that I could begin my journey home in my new car. The entire transaction took less than an hour, and they even mailed me my out-of-state tags saving me a trip to the DMV. Another satisfied customer!!!! More

Positive Purchase Experience with Graeme Reeves Traded in a used Land Rover Discovery and bought a used Range Rover Sport. Graeme Reeves was an excellent salesperson. Very technically knowledgeabl Traded in a used Land Rover Discovery and bought a used Range Rover Sport. Graeme Reeves was an excellent salesperson. Very technically knowledgeable, honest and easy to deal with. I would highly recommend him for purchase of new or used Land Rover vehicle. More

Great Experience!! Mr. Graeme Reeves was extremely nice and helpful in our car buying experience. His knowledge in providing great customer service was like no other. Th Mr. Graeme Reeves was extremely nice and helpful in our car buying experience. His knowledge in providing great customer service was like no other. The dealership's staff as a whole was very friendly. My husband and I bought a Lexus RX350 and couldn't be happier with the purchase and experience that we had. More

Excellent experience Although my husband has purchased cars from dealers in the past, this is only my second experience purchasing from a dealer. We've been looking for a Although my husband has purchased cars from dealers in the past, this is only my second experience purchasing from a dealer. We've been looking for a used Ford Explorer. After months of searching and test driving within a 50 mile radius of our house, we bought a used Ford Explorer Sport from this dealership. From my initial visit to driving our new car off the lot, every part of the experience was pleasant. Frank Elizondo was our sales associate and was genuine, friendly, personable, and very responsive to all my questions, calls, and emails. He even came in on his day off on the day we bought the car to make sure it was sparkling clean and our financing was all taken care of. Carnell came along for our second test drive and was very friendly as well. And when I realized I had forgotten my checkbook, the financing guy gave me the keys to his personal car to run home and get a check! (Luckily we live 5 minutes away.) I cannot say enough good things about this dealership, their service, and the pain-free car buying experience. Not personally having much experience with car dealerships, I'd been so nervous about the stereotypical "used car salesman" but it was the absolute opposite of that. Thanks to Frank and everyone at Jaguar Land Rover Annapolis! More